Dropbox crashes when viewing PDFs

Discussion in 'iOS 7' started by marvz, Mar 21, 2014.

  1. marvz macrumors 6502a

    marvz

    Joined:
    Aug 27, 2012
    Location:
    Berlin
    #1
    Hello guys,

    my problem is that every time I open a PDF with 7 MB or more Dropbox crashes on iPhone 5s and iPad mini with Retina both on 7.1. ..
    Anyone has the same problem or any solutions? Even after today's update it's the same - not useable.
     
  2. MainStream macrumors member

    MainStream

    Joined:
    Sep 20, 2010
    #2
    No problems on either my 5s or iPad Air. Opened a 144mb file on both through Dropbox without an issue.
     
  3. CB1234 macrumors 6502a

    CB1234

    Joined:
    Sep 20, 2012
    Location:
    Dubai, UAE
    #3

    Dropbox have just posted an updated and it should solve your crash.
     
  4. marvz thread starter macrumors 6502a

    marvz

    Joined:
    Aug 27, 2012
    Location:
    Berlin
    #4
    and are these PDF files? The problem happens only with PDFs :mad:

    I already installed the update and nothing changed but thanks.
     
  5. Max(IT) Suspended

    Max(IT)

    Joined:
    Dec 8, 2009
    Location:
    Italy
    #5
    I've a lot of PDF in my Dropbox, many of very large dimension, and they are working just fine in my iPhone and in my iPad.
     
  6. marvz thread starter macrumors 6502a

    marvz

    Joined:
    Aug 27, 2012
    Location:
    Berlin
    #6
    Ok, thank you. Perhaps these PDFs are damaged or something... strange.
     
  7. Max(IT) Suspended

    Max(IT)

    Joined:
    Dec 8, 2009
    Location:
    Italy
    #7
    Did you try to uninstall Dropbox and them install again, not from your backup on iTunes but downloading it again ?
     
  8. marvz thread starter macrumors 6502a

    marvz

    Joined:
    Aug 27, 2012
    Location:
    Berlin
    #8
    Yes, just did it again to be sure.. but I can say that it belongs to some special PDFs. I tried many other with more than 7MB and all of them could be viewed.
     

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