Dropbox crashes when viewing PDFs

marvz

macrumors 6502a
Original poster
Aug 27, 2012
999
384
Berlin
Hello guys,

my problem is that every time I open a PDF with 7 MB or more Dropbox crashes on iPhone 5s and iPad mini with Retina both on 7.1. ..
Anyone has the same problem or any solutions? Even after today's update it's the same - not useable.
 

MainStream

macrumors member
Sep 20, 2010
56
11
No problems on either my 5s or iPad Air. Opened a 144mb file on both through Dropbox without an issue.
 

CB1234

macrumors 6502a
Sep 20, 2012
766
316
Dubai, UAE
Hello guys,

my problem is that every time I open a PDF with 7 MB or more Dropbox crashes on iPhone 5s and iPad mini with Retina both on 7.1. ..
Anyone has the same problem or any solutions? Even after today's update it's the same - not useable.

Dropbox have just posted an updated and it should solve your crash.
 

marvz

macrumors 6502a
Original poster
Aug 27, 2012
999
384
Berlin
No problems on either my 5s or iPad Air. Opened a 144mb file on both through Dropbox without an issue.
and are these PDF files? The problem happens only with PDFs :mad:

I already installed the update and nothing changed but thanks.
 

Max(IT)

Suspended
Dec 8, 2009
8,550
1,640
Italy
and are these PDF files? The problem happens only with PDFs :mad:

I already installed the update and nothing changed but thanks.
I've a lot of PDF in my Dropbox, many of very large dimension, and they are working just fine in my iPhone and in my iPad.
 

marvz

macrumors 6502a
Original poster
Aug 27, 2012
999
384
Berlin
I've a lot of PDF in my Dropbox, many of very large dimension, and they are working just fine in my iPhone and in my iPad.
Ok, thank you. Perhaps these PDFs are damaged or something... strange.
 

marvz

macrumors 6502a
Original poster
Aug 27, 2012
999
384
Berlin
Did you try to uninstall Dropbox and them install again, not from your backup on iTunes but downloading it again ?
Yes, just did it again to be sure.. but I can say that it belongs to some special PDFs. I tried many other with more than 7MB and all of them could be viewed.