Dropbox not working properly with iOS 11 Files app

Discussion in 'iOS 11' started by gregor.hoch, Sep 20, 2017.

  1. gregor.hoch macrumors member

    Joined:
    Apr 5, 2011
    #1
    Anyone Else having this problem? Dropbox claims that the app was updated for iOS 11. Yet the files app still opens this separate pop up for Dropbox files. No full integration.
     
  2. Ritsuka macrumors 6502a

    Joined:
    Sep 3, 2006
  3. Douglasdecode macrumors newbie

    Douglasdecode

    Joined:
    Sep 21, 2017
    #3
    Dropbox’s website clearly states that the app is already updated for iOS 11 and the files app. But I am also seeing the same thing with Dropbox in the files app. I really want this to work. I use dropbox on my iPhone and iPad every day.
     
  4. fnkbll macrumors newbie

    fnkbll

    Joined:
    Sep 21, 2017
    #4
    --- Post Merged, Sep 21, 2017 ---
    It does not work cannot upload dropbox attachment in IOS 11
     
  5. Feenician macrumors 601

    Feenician

    Joined:
    Jun 13, 2016
    #5
    Can you both try something? I have a hunch, but could be wrong. Go to the App Store and go to the updates tab. Do the pull down to refresh gesture (you should a loading spinner if you got it right). Some updates will likely appear and if I’m right, Dropbox will be among them.

    This really is just a guess-at-a-distance thing.
     
  6. Douglasdecode macrumors newbie

    Douglasdecode

    Joined:
    Sep 21, 2017
    #6
    This was what dropbox told me on Twitter today.
    --- Post Merged, Sep 21, 2017 ---
    I have been doing that today and for several days.
     

    Attached Files:

  7. Feenician macrumors 601

    Feenician

    Joined:
    Jun 13, 2016
    #7
    Ah. So they’re saying it’s not out yet?
     
  8. NoBoMac macrumors 68020

    Joined:
    Jul 1, 2014
    #8
    Link please, because according to this link, the new version of Dropbox app is not ready, yet (v64.3). App Store is still showing v64.2.

    https://www.dropbox.com/help/mobile/ios-files-app

    Screen Shot 2017-09-21 at 1.31.13 PM.png

    ADD: While posting this, appears some heard from Dropbox that v64.3 should be released today? So, info might be a little dated.
     
  9. Douglasdecode macrumors newbie

    Douglasdecode

    Joined:
    Sep 21, 2017
    #9

    Attached Files:

  10. Feenician macrumors 601

    Feenician

    Joined:
    Jun 13, 2016
    #10
    Looks like Dropbox really *puts on sunglasses* dropped the ball on this one.
     
  11. NoBoMac macrumors 68020

    Joined:
    Jul 1, 2014
    #11
    Thanks for the link. That was originally posted on the 12th, and if you look at the comments section, the most recent post from Dropbox on the matter was seven days ago:

     
  12. rwilliams macrumors 68040

    rwilliams

    Joined:
    Apr 8, 2009
    Location:
    Raleigh, NC
    #12
    I’d been noticing that opening Dropbox files from the Files interface in apps resulted in a “Downloading” pop up, but the files were never opened. Nor were they stored anywhere locally in the app or in Files. I’m glad a fix for this is coming.
     
  13. sosumi99 macrumors 6502

    sosumi99

    Joined:
    Oct 27, 2003
    #13
    Yeah, really surprised that Dropbox didn’t have their new app ready in time. Box does have their app ready, and the integration works really well. Hopefully the Dropbox integration will be just as smooth when the new app is out.
     
  14. NoBoMac, Sep 22, 2017
    Last edited: Sep 22, 2017

    NoBoMac macrumors 68020

    Joined:
    Jul 1, 2014
    #14
    Looks like Dropbox has released v64.3.

    ADD: just tried it. Need to turn off passcodes in Dropbox app to use with Files. Personally, not going to do that. Google Drive and MS OneDrive apps do not seem to have issue with having passcodes on and tied into Files.
     
  15. tgara macrumors 6502a

    tgara

    Joined:
    Jul 17, 2012
    Location:
    Connecticut, USA
    #15
    Lots of folks were surprised about that but NoBoMac is right, v.64.3 is now out. When you install it, the display is identical to the iCloud display in the Files app. No more pop up documents picker!

    Btw, not sure why but the App Store did not indicate an update when there clearly was. I was using 64.2.2, so I deleted it manually and reinstalled a fresh copy of 64.3.4. Works great with the Files app so far.

    No Microsoft has to do the same with OneDrive.
     
  16. Feenician macrumors 601

    Feenician

    Joined:
    Jun 13, 2016
    #16
    The App Store updates page isn't always refreshing properly at the moment. Pull down to refresh kicks into action.

    Glad you're enjoying Dropbox in Files. I agree about OneDrive, it's the only cloud storage I use!
     
  17. tgara macrumors 6502a

    tgara

    Joined:
    Jul 17, 2012
    Location:
    Connecticut, USA
    #17
    Well, lemme tell ya..... I've been reorganizing..... As it was, I was using OneDrive for work-related files (since we use MS Office at my office), Dropbox for personal stuff, but iCloud Drive was being underutilized. In an effort to consolidate and simplify things, I asked myself why I needed separate 3 cloud services. o_O With no good answer, I put my Dropbox files into iCloud and am experimenting with how the files system works on my iPad. So far so good. I keep Dropbox around since a lot of folks use it, but I may "drop" (no pun intended :rolleyes:) Dropbox entirely if my experiment with iCloud out favorably. I'm paying iCloud for 50GB of space, so I might as well use it.
     
  18. Uhu macrumors regular

    Joined:
    Feb 4, 2010
    #18
    Does the Dropbox integration work for you? My files are NOT opened in the corresponding app, they are only previewed
     
  19. Feenician macrumors 601

    Feenician

    Joined:
    Jun 13, 2016
    #19
    I have been thinking about moving everything into iCloud too to be honest. One less place to go, like you say, and one less lurking in my Bartender bar on the Mac. I can still get to my Office files either way. While there's reassurance that OneDrive gives me 1Tb I'm only using a fairly stable 10-11Gb. How's it working for you? Any gotchas?

    When you're in the preview hit the share button and use the share sheet.
     
  20. Uhu macrumors regular

    Joined:
    Feb 4, 2010
    #20
    This is not what was promised. Share produced a copy of the file which has to be saved afterwards to Dropbox again. What Dropbox promised was an in place editing without having to juggle all the apps
     
  21. Feenician macrumors 601

    Feenician

    Joined:
    Jun 13, 2016
    #21
    That’s a fault with the app in the share sheet. If it says Copy To, that’s on the app. The ability to just open it in place has been there for 3 successive iOS releases.
     
  22. stulaw11, Sep 23, 2017
    Last edited: Sep 23, 2017

    stulaw11 Suspended

    Joined:
    Jan 25, 2012
    #22
    Thats not how i read it. https://blogs.dropbox.com/dropbox/2017/09/ios-11-files-heif-hevc/

    "The new Files app in iOS 11 lets you browse files stored on your device and on Dropbox—all in one place. From there, you can open, edit, move, rename, upload, create folders, and download files. And if you have personal and work Dropbox accounts, you’ll be able to browse both in Files.

    Connecting your Dropbox account to Files extends beyond the app itself. This new integration also makes your Dropbox files available across the entire operating system. You’ll now be able to access files stored in your Dropbox account from supported third-party apps. So instead of jumping back and forth between apps, changes to Dropbox files opened in another app will automatically sync to your account."

    there is no edit in place promise via Files.

    And I agree with above, that is on the 3rd party app using copy to rather than open in.
     
  23. tgara macrumors 6502a

    tgara

    Joined:
    Jul 17, 2012
    Location:
    Connecticut, USA
    #23
    I use bartender as well, so it was nice to hide one more icon. ;)

    To answer your question, the experiment seems to be going very well. All the syncing with both iCloud and OneDrive is fast and has been flawless so far. Just waiting for Microsoft to update the OneDrive app so that it integrates properly with the Files app.

    The big advantage of using iCloud is that with the new capability to tag and favorite folders and files now in the Files app, all of those indications sync to my Mac so it makes things very very seamless.
     
  24. Feenician macrumors 601

    Feenician

    Joined:
    Jun 13, 2016
    #24
    Ok, you convinced me :) I’m traveling, with Stone Age connectivity, but I might well give this a try next week when back in the US.
     
  25. tgara macrumors 6502a

    tgara

    Joined:
    Jul 17, 2012
    Location:
    Connecticut, USA
    #25
    Yeah, try it with a few files and see how you like it. Personally, the convenience of only having to deal with two cloud services is worth the price of admission.
     

Share This Page

25 September 20, 2017