Dropbox on iOS 8 - can't view RTF files??

Discussion in 'iOS 8' started by jtfolden, Sep 19, 2014.

  1. jtfolden macrumors 6502

    jtfolden

    Joined:
    Jul 16, 2002
    Location:
    Springfield, Ohio
    #1
    I haven't seen it mentioned but...

    Since upgrading to iOS 8, I can't view RTF files in Dropbox. These files were originally created by TextEdit and i have been viewing them using Dropbox's built-in editor for a year or so. Now, Dropbox acts like it's downloading the file and just says "Couldn't load file".

    Anyone else seeing this?

    I've deleted and re-installed Dropbox and have also deleted and re-added the RTF files to Dropbox.

    Thanks,
    John
     
  2. AllergyDoc macrumors 65816

    AllergyDoc

    Joined:
    Mar 17, 2013
    Location:
    Utah, USA
    #2
    They just updated the app. Maybe it's fixed now.
     
  3. jtfolden thread starter macrumors 6502

    jtfolden

    Joined:
    Jul 16, 2002
    Location:
    Springfield, Ohio
    #3
    Nope. :-( I've been hopeful with each update but no...
     
  4. AllergyDoc macrumors 65816

    AllergyDoc

    Joined:
    Mar 17, 2013
    Location:
    Utah, USA
    #4
    You're right, I just tried it. I have Documents by Readle and able to "Open In" to it.
     
  5. jtfolden thread starter macrumors 6502

    jtfolden

    Joined:
    Jul 16, 2002
    Location:
    Springfield, Ohio
  6. AllergyDoc macrumors 65816

    AllergyDoc

    Joined:
    Mar 17, 2013
    Location:
    Utah, USA
    #6
    I sent a report, hopefully they'll fix it soon. And bump up the amount of storage on their free accounts while they're at it. Gotta compete with iCloud. :D
     
  7. nREMfan macrumors member

    Joined:
    Feb 10, 2010
    #7
    Any word on this? Dropbox app (both iPad and iPhone) won't load RTF files. So annoying.
     
  8. Phatpat macrumors 6502a

    Phatpat

    Joined:
    Jun 15, 2003
    Location:
    Cambridge, MA
  9. kingdom23 macrumors regular

    Joined:
    Oct 31, 2011
    #9
    I emailed support about this problem last month. They said they are aware of it and are working on a fix. I got tired of waiting and now use Box which reads all my rtf files. It is a much better storage system all round and gives you much more free storage. I have now deleted Dropbox.
     
  10. HobeSoundDarryl macrumors 603

    HobeSoundDarryl

    Joined:
    Feb 8, 2004
    Location:
    Hobe Sound, FL (20 miles north of Palm Beach)
    #10
    This is not just a Dropbox problem. Goodreader on iOS8 is also (now) having trouble with RTF files. Some apps (like Notability can open RTF files) while others are now broken.
     
  11. bransoj macrumors 6502a

    Joined:
    Jul 31, 2013
    #11
    I had an update for Dropbox earlier today and it mentioned fixing this issue in the update notes.
     

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