Dropbox on iOS 8 - can't view RTF files??

Discussion in 'iOS 8' started by jtfolden, Sep 19, 2014.

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  1. jtfolden, Sep 19, 2014

    jtfolden macrumors 6502

    jtfolden

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    #1
    I haven't seen it mentioned but...

    Since upgrading to iOS 8, I can't view RTF files in Dropbox. These files were originally created by TextEdit and i have been viewing them using Dropbox's built-in editor for a year or so. Now, Dropbox acts like it's downloading the file and just says "Couldn't load file".

    Anyone else seeing this?

    I've deleted and re-installed Dropbox and have also deleted and re-added the RTF files to Dropbox.

    Thanks,
    John
     
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  2. AllergyDoc, Sep 19, 2014

    AllergyDoc macrumors 65816

    AllergyDoc

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    #2
    They just updated the app. Maybe it's fixed now.
     
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  3. jtfolden, Sep 19, 2014

    jtfolden thread starter macrumors 6502

    jtfolden

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    #3
    Nope. :-( I've been hopeful with each update but no...
     
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  4. AllergyDoc, Sep 19, 2014

    AllergyDoc macrumors 65816

    AllergyDoc

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    #4
    You're right, I just tried it. I have Documents by Readle and able to "Open In" to it.
     
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  5. jtfolden, Sep 19, 2014

    jtfolden thread starter macrumors 6502

    jtfolden

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    #5
    Thanks for confirming it. :-/
     
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  6. AllergyDoc, Sep 19, 2014

    AllergyDoc macrumors 65816

    AllergyDoc

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    #6
    I sent a report, hopefully they'll fix it soon. And bump up the amount of storage on their free accounts while they're at it. Gotta compete with iCloud. :D
     
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  7. nREMfan, Oct 16, 2014

    nREMfan macrumors member

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    #7
    Any word on this? Dropbox app (both iPad and iPhone) won't load RTF files. So annoying.
     
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  8. Phatpat, Oct 16, 2014

    Phatpat macrumors 6502a

    Phatpat

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    #8
    Same problem here for a couple weeks
     
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  9. kingdom23, Oct 16, 2014

    kingdom23 macrumors regular

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    #9
    I emailed support about this problem last month. They said they are aware of it and are working on a fix. I got tired of waiting and now use Box which reads all my rtf files. It is a much better storage system all round and gives you much more free storage. I have now deleted Dropbox.
     
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  10. HobeSoundDarryl, Oct 20, 2014

    HobeSoundDarryl macrumors 604

    HobeSoundDarryl

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    Location:
    Hobe Sound, FL (20 miles north of Palm Beach)
    #10
    This is not just a Dropbox problem. Goodreader on iOS8 is also (now) having trouble with RTF files. Some apps (like Notability can open RTF files) while others are now broken.
     
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  11. bransoj, Oct 20, 2014

    bransoj macrumors 6502a

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    #11
    I had an update for Dropbox earlier today and it mentioned fixing this issue in the update notes.
     
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