It went black, briefly flashed white and cyan, has been black ever since. Can't reset, turn on/off, etc. It still shows up and syncs in iTunes. Anything I can do? If I take it in, what's a good thing to say? I got a replacement once already when my ring/vibrate switch fell off, and the Genius yelled at me because it was real beat up. The white ones get that way without a case. Particularly, there's a big fault leading up from the docking port. It's pretty beaten up now, although the particular drop did not cause a scratch.