Dropped iPhone! Plastic scratched up

Discussion in 'iPhone' started by Rlkv011, Jul 24, 2008.

  1. Rlkv011 macrumors regular

    Joined:
    Jan 16, 2008
    #1
    Hi,

    I dropped my white iphone 3g on the pavement today. Figures the one time I dont have a case on my phone I drop it. Anyways, there are 2 small chips that I dont really care about but on the top left by the power button there is a small chunk taken out with a few dark spots in the chunk. Is there a way to replace the back plastic piece? I cant imagine it being that expensive if you do it yourself.

    I had an appointment for a genius to look at my iphone for battery issue and was hoping that they would give me a new one. Would me dropping it ruin my chances of getting a replacement phone? Also, I heard that you are able to exchange your phone at the AT&T store for a different color would the damage prevent me from exchanging it.
     
  2. boshii macrumors 68040

    boshii

    Joined:
    Jul 6, 2008
    Location:
    Atlanta, GA
    #2
    When you give it to them, don't point out the damage. Just stick to the battery issue.

    I think the worst that can happen is they charge you a restocking fee since it's damaged.
     
  3. Rlkv011 thread starter macrumors regular

    Joined:
    Jan 16, 2008
    #3
    My appointment is tomorrow, I was thinking of covering the dark spot with some white out and keeping it in my white agent 18 case. If they don't give me a new phone I was thinking of exchanging it for a new one at the AT&T store.
     
  4. BLACK MAC macrumors 6502

    Joined:
    Feb 9, 2007
    #4

    Yes they look for damage to the phone. When I exchanged mine they did that to make sure it wasnt a result to physical abuse. If you dropped it more then likely they will send it in for repairs. Your best bet is to try at AT&T and see what they say. You may get lucky at apple though.
     
  5. boshii macrumors 68040

    boshii

    Joined:
    Jul 6, 2008
    Location:
    Atlanta, GA
    #5
    I had the LG Vu for half a month and i dropped it numerous times. All corners of it had scratches.

    I returned it to an ATT store and they accepted it with no restocking fee or anything. I didn't see the CSR check for damage at all.

    So it may be easier at an ATT store.
     
  6. cohenspire macrumors member

    Joined:
    Jul 18, 2008
    Location:
    around dc
    #6
    Apple will check it, but you might get lucky and they will realize the battery issue is not a result of you dropping it after you reported the issue (made your appointment). I do know they will inspect it real hard though, i took mine in after having it a few days with the microscopic crack issue in the plastic. They brought out a magnifying glass and were inspecting it all over for signs of dropping, even though you could clearly see it had not been dropped.
     
  7. Rlkv011 thread starter macrumors regular

    Joined:
    Jan 16, 2008
    #7
    Do I have to go through the whole activation process again, if they replace it at the genius bar? Do they even have units for replacement?
     
  8. gceo macrumors 6502a

    gceo

    Joined:
    Jul 13, 2007
    Location:
    San Diego, CA
    #8
    I smashed mine skateboarding, and the Genius Bar gave me a new one because it had some other issues.
     

Share This Page