dropped iPhone, white screen.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by alchemistmuffin, Feb 12, 2009.

  1. alchemistmuffin macrumors 6502

    Joined:
    Dec 28, 2007
    #1
    Okay, this is very stupid of me.

    I dropped my iPhone while playing tennis, and the end result, white screen.

    Everything else works, the phone still responds to the slide to unlock, except the screen's white.

    Do you think Apple will replace my phone for free if I take it to the Apple Store?
     
  2. fireshot91 macrumors 601

    fireshot91

    Joined:
    Jul 31, 2008
    Location:
    Northern VA
    #2
    Will a car dealership replace your car if you got in an accident?
     
  3. Resist macrumors 68030

    Joined:
    Jan 15, 2008
    #3
    Ummmm.......No. You broke it, not them so it was not their fault. Why do you think they should replace it for free?
     
  4. alchemistmuffin thread starter macrumors 6502

    Joined:
    Dec 28, 2007
    #4
    How much do you think it's going to cost to replace it under AppleCare?
     
  5. bytethese macrumors 68030

    bytethese

    Joined:
    Jun 20, 2007
    Location:
    Cranford, NJ
    #5
    $0. AppleCare doesn't cover abuse or misuse. So you'll have to buy a new one, but since you had a subsidy, probably going to cost you $400-$500 for a new device. Sorry for the bad news.
     
  6. rendezvouscp macrumors 68000

    Joined:
    Aug 20, 2003
    Location:
    Long Beach, California
    #6
    When Apple replaces the device, you’ll pay the subsidized price. I don’t know if it has any effect on the date when you can buy a new phone at a subsidized price, but you shouldn’t be paying the non-subsidized price to get it replaced.
     
  7. bytethese macrumors 68030

    bytethese

    Joined:
    Jun 20, 2007
    Location:
    Cranford, NJ
    #7
    Not to be a jerk but how would that work? if you already have a subsidized phone, they "gave" you $200. You'd still have a 2yr contract, why would they "give" you another $200? If that's the case, would make me feel easier should I lose or break my iPhone. :)
     
  8. alchemistmuffin thread starter macrumors 6502

    Joined:
    Dec 28, 2007
    #8
    I just called AppleCare, and they told me that since my phone is still under AppleCare, I do not have to pay the full price, but instead $299 for a new phone, since the screen is completely damage. They told me this happens a lot, but most of time, people end up paying $699 for the new phone.
     
  9. chr1s60 macrumors 68000

    chr1s60

    Joined:
    Jul 24, 2007
    Location:
    California
    #9
    Do you have a backup phone you can switch to for a few months? If I was in this situation I would hold off on spending $299 to get my iPhone replaced. With what little history we have of the iPhone, June-July is when they are likely to be updated. If there is any chance you would want to get the new iPhone, I would hold off for a little while before spending $300. If you are content with the current iPhone and know there is no way you would want to upgrade, go for it and get the phone replaced.
     
  10. alchemistmuffin thread starter macrumors 6502

    Joined:
    Dec 28, 2007
    #10
    I am planning to go to Apple store, and have my iPhone opened up by a pro, and see what kind of damage is there on my iPhone, and see if it actually can be fixed.
     
  11. bytethese macrumors 68030

    bytethese

    Joined:
    Jun 20, 2007
    Location:
    Cranford, NJ
    #11
    Unfortunately, they don't do that. They don't open iPhone's at Apple stores. They give you a refurb and send yours in to be refurb'd.
     
  12. DPA macrumors 65816

    DPA

    #12
    Why would it cost more than the unsubsidized price for a new one? He could just go buy a new one for $200-$300 unsubsidized. Did I read the dictionary wrong or does subsidize still mean to help financially?

    David
     
  13. bytethese macrumors 68030

    bytethese

    Joined:
    Jun 20, 2007
    Location:
    Cranford, NJ
    #13
    because in exchange for signing a 2yr contract, they gave you money off the phone, costing either $199 or $299. Since you have a contract already, why would AT&T give you a discount, you are not eligible for an upgrade any longer. With the original iPhone, there was no subsidy, you could just go buy another and it was fine, but remember the devices did cost more. So no, you didn't read the dictionary incorrectly, you just did not understand it is all. :)
     

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