Dropped my iPhone 4 and I can't get off the black screen

Discussion in 'iPhone' started by serghinio, Apr 17, 2012.

  1. serghinio macrumors newbie

    Apr 17, 2012
    i barely dropped it i had a case on it ive dropped my phone way harder then that before thats why m so surprised.. can someone please help me i can connect to itunes i can here the vibration when i prese the mute button, but i have no clue what to do please help..
  2. Kyotoma macrumors 68000


    Nov 11, 2010
    Carnegie and Ontario
    Probably fried your LCD. All it takes is once.
  3. Stealthipad macrumors 68040


    Apr 30, 2010
    Help how?

    Time to service or replace. Take it to a Apple store
  4. aDRock1154 macrumors 65816


    Nov 15, 2011
    Have you tried holding the home and power button to reset or will it not let you? I had an issue similar to this the other day where I pulled my iPhone out and it was on, but I couldn't get the screen to turn on. A quick reset for me did the trick...
  5. Shadowbech macrumors 601

    Oct 18, 2011
    Planet iPhone
    However, OP did state that the phone is working, such that it can connect to itunes, he can hear the vibration.

    The symptom of what you speak of is only when the phone won't turn on at all, no vibration, can't connect to itunes, his case is different, his phone works, but screen doesn't work. He can reset or restore his device and yet still get a black screen.

    My sister had this issue too when she dropped her 3G, the screen turned white, it can turn off, it can connect, but the screen remained white no matter what she does to it.

    OP: It's likely that the impact may have caused some damage internally such that maybe the cable ribbon got disconnected, thus your screen not working. If you are out of warranty, and you have a iPhone 4 it only costs $149.00 to replace (depending on which country you are in). If not you can open your device and see what is wrong with it. You may have to end up ordering screen replacement along with digitizer.
  6. Jordan921 macrumors 601


    Jul 7, 2010
    Bay Area
    Make an appointment at the Apple store and talk to a genius.
  7. Eddie Bombay macrumors 6502

    Aug 27, 2011
    Time to get a 4S :p

    Does the 4S at least come with Gorilla Glass? Anyone?
  8. nwmtnbiker macrumors 68000


    Apr 5, 2011
    Fidalgo Island
  9. lamboman macrumors 6502

    Aug 13, 2011
    No. Apple don't use Gorilla Glass specifically. They do use something comparable however. That said, GG is overhyped - it isn't the end-all to all display breakages.
  10. JXwho macrumors newbie

    Jun 12, 2013
    Can't believe this

    dropping it slightly actually worked. wow.

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