Dropped my Iphone 4

[booy44]

I dropped it a little while ago and now half the screen is white and sometimes it switches so I can see the whole screen, but when it does it goes in a weird neutral colour. Does that mean the digitizer is broke or is it something else?

Thanks

 

[DDustiNN]

Sounds like the LCD screen itself, rather than the digitizer, but you'll have to replace them both together since it's nearly impossible to cleanly separate them. Most places sell them pre-assembled (LCD + digitizer) anyway.

 

[heisenberg123]

Sounds like the LCD screen itself, rather than the digitizer, but you'll have to replace them both together since it's nearly impossible to cleanly separate them. Most places sell them pre-assembled (LCD + digitizer) anyway.

agreed with this, i think its the LCD as well the digitizer from what i understand is what makes it a touch screen so its only sensing your touch rather then doing anything to the image you see

 

[awadeee]

agreed with this, i think its the LCD as well the digitizer from what i understand is what makes it a touch screen so its only sensing your touch rather then doing anything to the image you see

Yeah, the OP has a problem with his LCD and not his digitizer. The LCD dictates what you see (that's just obvious) and the digitizer is what detects touch input.

With the 2G, 3G and 3Gs, the two pieces were separable but with the iPhone 4, the two pieces are bonded during manufacturing and trying to install the two replacement parts separately is only going to lead to headaches.

 

[0007776]

I agree with everyone else, it sounds like the LCD to me.

 

[tardman91]

If it's still under warranty (or sometimes even if it's not) take it to Apple. A lot of people have had very good luck getting free repairs/replacements, even if you did drop it. Just be honest with them. You might get lucky.

 

[booy44]

Thanks guys, ill get the LCD replaced.

 

[booy44]

If it's still under warranty (or sometimes even if it's not) take it to Apple. A lot of people have had very good luck getting free repairs/replacements, even if you did drop it. Just be honest with them. You might get lucky.

I did try that and they sent me an email today after 1 month of them having it saying that they are sending it back unfixed

 

[PNutts]

I did try that and they sent me an email today after 1 month of them having it saying that they are sending it back unfixed

Is there an Apple store you can go to? I've found the Geniuses are "more generous" with the rules than mailing something in for support.

 

[awadeee]

If it's still under warranty (or sometimes even if it's not) take it to Apple. A lot of people have had very good luck getting free repairs/replacements, even if you did drop it. Just be honest with them. You might get lucky.

He dropped it, therefore the warranty does not apply even if it's still in the warranty zone. The user caused physical damage. He's most likely looking at a $200 replacement but if he gets a nice genius they might replace it for free.