Dropped my Iphone 4

booy44

macrumors newbie
Original poster
Jul 21, 2011
10
0
I dropped it a little while ago and now half the screen is white and sometimes it switches so I can see the whole screen, but when it does it goes in a weird neutral colour. Does that mean the digitizer is broke or is it something else?

Thanks
 

DDustiNN

macrumors 68010
Jan 27, 2011
2,001
875
Sounds like the LCD screen itself, rather than the digitizer, but you'll have to replace them both together since it's nearly impossible to cleanly separate them. Most places sell them pre-assembled (LCD + digitizer) anyway.
 
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heisenberg123

macrumors 603
Oct 31, 2010
6,498
9
Hamilton, Ontario
Sounds like the LCD screen itself, rather than the digitizer, but you'll have to replace them both together since it's nearly impossible to cleanly separate them. Most places sell them pre-assembled (LCD + digitizer) anyway.
agreed with this, i think its the LCD as well the digitizer from what i understand is what makes it a touch screen so its only sensing your touch rather then doing anything to the image you see
 
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awadeee

macrumors 68020
Jan 21, 2011
2,146
0
Canada
agreed with this, i think its the LCD as well the digitizer from what i understand is what makes it a touch screen so its only sensing your touch rather then doing anything to the image you see
Yeah, the OP has a problem with his LCD and not his digitizer. The LCD dictates what you see (that's just obvious) and the digitizer is what detects touch input.

With the 2G, 3G and 3Gs, the two pieces were separable but with the iPhone 4, the two pieces are bonded during manufacturing and trying to install the two replacement parts separately is only going to lead to headaches.
 
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tardman91

macrumors 65816
Oct 21, 2009
1,032
171
Tampa Area, FL
If it's still under warranty (or sometimes even if it's not) take it to Apple. A lot of people have had very good luck getting free repairs/replacements, even if you did drop it. Just be honest with them. You might get lucky.
 
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booy44

macrumors newbie
Original poster
Jul 21, 2011
10
0
If it's still under warranty (or sometimes even if it's not) take it to Apple. A lot of people have had very good luck getting free repairs/replacements, even if you did drop it. Just be honest with them. You might get lucky.
I did try that and they sent me an email today after 1 month of them having it saying that they are sending it back unfixed
 
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PNutts

macrumors 601
Jul 24, 2008
4,839
347
Pacific Northwest, US
I did try that and they sent me an email today after 1 month of them having it saying that they are sending it back unfixed
Is there an Apple store you can go to? I've found the Geniuses are "more generous" with the rules than mailing something in for support.
 
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awadeee

macrumors 68020
Jan 21, 2011
2,146
0
Canada
If it's still under warranty (or sometimes even if it's not) take it to Apple. A lot of people have had very good luck getting free repairs/replacements, even if you did drop it. Just be honest with them. You might get lucky.
He dropped it, therefore the warranty does not apply even if it's still in the warranty zone. The user caused physical damage. He's most likely looking at a $200 replacement but if he gets a nice genius they might replace it for free.
 
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