iPhone 8(+) Dropped my phone....

tl01

macrumors 68020
Original poster
Jun 20, 2010
2,335
632
Ugh! Thought I could be fancy again and use my phone without a case. I have apple care otherwise I would not do his. This time the back glass broke...not the front. I don’t supposed that can be replaced? Or maybe I should just put it back in a case. Sigh. Why do my phones feel so much nicer out of the case? I don’t use my X out of its case.
 

ljusmc

macrumors member
Jun 23, 2012
97
52
if the back glass is broken, the whole device will be swapped for $99 if you have AppleCare+. Back glass cannot be repaired.
 

Relentless Power

macrumors Nehalem
Jul 12, 2016
33,922
34,934
Ugh! Thought I could be fancy again and use my phone without a case. I have apple care otherwise I would not do his. This time the back glass broke...not the front. I don’t supposed that can be replaced? Or maybe I should just put it back in a case. Sigh. Why do my phones feel so much nicer out of the case? I don’t use my X out of its case.
Because the device has an all glass backing with the chassis, the entire device has to be replaced. Apple cannot repair that specific iPhone Glass back. If it was the display that was cracked, Apple could salvage the phone by replacing the display only.
 

Phone Junky

macrumors 68000
Oct 29, 2011
1,607
2,543
Midwest
Because the device has an all glass backing with the chassis, the entire device has to be replaced. Apple cannot repair that specific iPhone Glass back. If it was the display that was cracked, Apple could salvage the phone by replacing the display only.
Isn’t that exactly what was posted an hour before your reply?
if the back glass is broken, the whole device will be swapped for $99 if you have AppleCare+. Back glass cannot be repaired.
 
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Relentless Power

macrumors Nehalem
Jul 12, 2016
33,922
34,934
Isn’t that exactly what was posted an hour before your reply?
Yes, you’re correct. In addition, I also added if the display was cracked, that’s a separate piece of hardware that can be replaced, aside from the Glass backing being shattered.
 
Last edited:

0007776

Suspended
Jul 11, 2006
6,473
8,168
Somewhere
Ugh! Thought I could be fancy again and use my phone without a case. I have apple care otherwise I would not do his. This time the back glass broke...not the front. I don’t supposed that can be replaced? Or maybe I should just put it back in a case. Sigh. Why do my phones feel so much nicer out of the case? I don’t use my X out of its case.
I'm sure you could put it back in a case and it would be fine as it would cover up the broken back. But I would use your AppleCare+ to replace it. If you don't want to do that then why did you buy the AppleCare in the first place?
 

tl01

macrumors 68020
Original poster
Jun 20, 2010
2,335
632
I'm sure you could put it back in a case and it would be fine as it would cover up the broken back. But I would use your AppleCare+ to replace it. If you don't want to do that then why did you buy the AppleCare in the first place?
I already used it once to get the screen replaced. Lol! So this would be my last time...and I can be a relatively risky user as I sometimes hold my phone in the pool or spa...using a pop socket etc. I also take it to the water park in a little water proof pouch and I worry it will leak someday. I have to keep it all together until a new phone comes out;).
 

XhnbX

macrumors newbie
Dec 8, 2017
5
0
To have your glass replaced do you have to send out your phone somewhere? I just broke the glass on my phone. I'm going to put a case in the meantime and I would like to get the glass replaced. I'm not sure how long I can go without the phone if I need to send it somewhere.
 

0007776

Suspended
Jul 11, 2006
6,473
8,168
Somewhere
To have your glass replaced do you have to send out your phone somewhere? I just broke the glass on my phone. I'm going to put a case in the meantime and I would like to get the glass replaced. I'm not sure how long I can go without the phone if I need to send it somewhere.
If you have AppleCare+ take it to an Apple store and they will swap it out. Usually they have replacement units available so you shouldn’t have to wait.
 
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