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KauaiBruce

macrumors 65816
Original poster
Jul 5, 2007
1,049
101
Kauai, HI
My watch landed right on the corner where the band goes through. I now have a very tiny dent in the metal there. My sports band still works fine but I can no longer put the leather band on. I do not live where I can drive to an Apple store.

My main question is whether they can fix that if I go to the Apple store next time I am on Oahu. I do not have apple care on mine. I can live without the leather band but it would be nice to have the option when I am going somewhere nice.

If they cannot fix it, what are they charging folks to swap it out? Is this even an option? I still love the watch but the world will not end if I can never use a metal connector.

Thanks for any tips.
 
I assume it's been more than 90 days so you won't be able to file a claim with your CC company under accidental damage protection?

They won't be able to repair dents so it'd be $329 for an out of warranty replacement. Alternatively, you can try to sell it on eBay and use the proceeds toward a new one.
 
I'd use a file and smooth down the ding.

Got a pic?
Hmmm. a file might be the best way to fix it. I am not sure if I have ever seen a file that small though. The file would need to go into the channel. I'll check that out. I have tried getting a picture to post and just cannot get one worth bothering with.
 
do you have what we call in the UK 'building & content insurance' on the content insurance side it will or certainly should be covered by accidental damage.

Its just what the 'excess' is I think you guys call it 'deductible' and how the apple watch claim would effect the future insurance renewal cost.

Maybe be worth looking at.

Cheers
 
Hmmm. a file might be the best way to fix it. I am not sure if I have ever seen a file that small though. The file would need to go into the channel. I'll check that out. I have tried getting a picture to post and just cannot get one worth bothering with.
They've got round, skinny files. I'm sure there's one that can fit.

As a guy, I'd take every opportunity to buy a new tool. *caveman grunt*
 
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My watch landed right on the corner where the band goes through. I now have a very tiny dent in the metal there. My sports band still works fine but I can no longer put the leather band on. I do not live where I can drive to an Apple store.

My main question is whether they can fix that if I go to the Apple store next time I am on Oahu. I do not have apple care on mine. I can live without the leather band but it would be nice to have the option when I am going somewhere nice.

If they cannot fix it, what are they charging folks to swap it out? Is this even an option? I still love the watch but the world will not end if I can never use a metal connector.

Thanks for any tips.

How did you pay for the watch? Some credit cards (e.g., some Amex cards) will pay to repair accidental damage during the first 90 days.
 
Perhaps a Dremel tool would be the best option.. those have hundreds of tiny specialized files and grinder attachments available.
My only reservation about a Dremel is that it allows mistakes to get big quickly. But yes, it will save a lot of time (without the watch, all the "elbow grease" of filing won't count as "exercise" anyway), and they have bits nearly small enough for dentistry.

Besides, every man… or household… needs a Dremel. ;)
 
Thanks everyone. I got the watch on day 1 so way out of the 90 days. I did find files small enough on ebay for about $10. I will try local stores tomorrow.
 
Is
My watch landed right on the corner where the band goes through. I now have a very tiny dent in the metal there. My sports band still works fine but I can no longer put the leather band on. I do not live where I can drive to an Apple store.

My main question is whether they can fix that if I go to the Apple store next time I am on Oahu. I do not have apple care on mine. I can live without the leather band but it would be nice to have the option when I am going somewhere nice.

If they cannot fix it, what are they charging folks to swap it out? Is this even an option? I still love the watch but the world will not end if I can never use a metal connector.

Thanks for any tips.

Do you live near a a Jewelry store? Many Jewelry stores that make their own jewelry, especially small mom and pop stores, have tools that may fix damage for you. I would look around and see what they would charge to work on it. It might be cheap and good quality work.
 
Can't believe nobody has brought up AppleCare+. If you don't have it already you can probably still add it. Then you would pay the incident charge and get a whole new watch.
 
Can't believe nobody has brought up AppleCare+. If you don't have it already you can probably still add it. Then you would pay the incident charge and get a whole new watch.

The OP already stated he didn't have AppleCare+ in his original post. He said later that he purchased his Watch on day 1 and is too far out to add it.
 
2nd for jeweler suggestion. Nothing Apple will do here. If you want to try yourself, an emery board followed up by some polish should do pretty well since you have SS.
 
All is fine now. I found some small 'needle files' at Home Depot for $12. The round one easily went into the channel and after a few gentle swipes on the edge my classic leather band easily slid on and locked into place. You have to look very closely under bright light to see anything at all. I want to thank the guy who suggested a file. I am thrilled to have the dressy look back when I need it.

Now all I need is Watch OS 2. :)
 
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