Dual HDD enclosure issue (1 HDD is not being recognized with new Intel Mac Pro)

Discussion in 'Mac Accessories' started by sphoenix77, May 2, 2010.

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  1. sphoenix77, May 2, 2010

    sphoenix77 macrumors member

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    #1
    Hello, I own the NexStar MX Dual 3.5'' SATA/eSATA External Hard Drive Enclosure( http://www.vantecusa.com/front/product/view_detail/277) and I previously had it connected to my Power PC G4 Mac computer. In the enclosure, I have 2x500GB HDDs. One HDD is formatted Mac OS Extended (Journaled) and the other NTFS. In any event, I recently purchased an Intel Quad Core mac and now my computer only recognizes the Mac OS formatted drive and not the NTFS volume. I can see it on disk utility but I get an error (please see attachment). Could you assist me with this issue, please?
     

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  2. Hellhammer, May 2, 2010

    Hellhammer Moderator

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    #2
    You need NTFS-3G to write NTFS.

    Is it only recognized by Disk Utility?
     
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  3. sphoenix77, May 2, 2010

    sphoenix77 thread starter macrumors member

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    #3
    thanks for the reply. Yeah, only Disk Utility is the only thing that seems to recognize the drive. I downloaded and installed it, but it still doesn't mount the NTFS disk.
     
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  4. Hellhammer, May 2, 2010

    Hellhammer Moderator

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    #4
    Do you have another computer to try it with?
     
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  5. sphoenix77, May 2, 2010

    sphoenix77 thread starter macrumors member

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    #5
    Yes, I still have my original Power Mac G4 and it recognizes the disk perfectly.
     
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  6. DoFoT9, May 2, 2010

    DoFoT9 macrumors P6

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    #6
    hey :)

    are you able to take the HDD out of the case and connect it into the computer directly via SATA?

    that will greatly help with troubleshooting :)

    you recieved that error bceause you attempted to repair/verify the disk - which is impossible with NTFS formatted disks on a mac.
     
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  7. sphoenix77, May 2, 2010

    sphoenix77 thread starter macrumors member

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    #7
    The error was just for informational purposes. The issue is why isn't the NTFS drive mounting... THAT is the issue I want to address :)
     
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  8. DoFoT9, May 2, 2010

    DoFoT9 macrumors P6

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    #8
    did you try what the error message suggested? going through the command line to run the command?

    im just trying to find out if its a problem with the enclosure itself or with the hard drive.

    reboot your computer :p
     
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  9. sphoenix77, May 2, 2010

    sphoenix77 thread starter macrumors member

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    #9
    I've rebooted the computer BUT I haven't run the command. Actually, I'm not quite sure HOW to do it :) Terminal always intimidates me (wish they have a class on using it or something... haha)

    Would I just copy and paste the message into a blank terminal screen?
     
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  10. DoFoT9, May 2, 2010

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    #10
    ive never played around with that command so i am unsure if it will actually work or not. but yes attempt to copy/paste the path in. it may present some default options for you to use.

    have you tried hitting "mount" in the disk utility toolbar lol?
     
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  11. sphoenix77, May 2, 2010

    sphoenix77 thread starter macrumors member

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    #11
    I have tried mounting it but that's what prompted me to repair disk and when I did that I got the error message.

    So in terminal I copied and pasted the command line but I need to add in the device location e.g. dev/<something> ... but I have no idea where to find what the device name is.. any ideas on how I can find out?
     
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  12. DoFoT9, May 2, 2010

    DoFoT9 macrumors P6

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    #12
    click on "eternity" (the drive name) in disk utility, then Get Info on it.
     

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  13. sphoenix77, May 2, 2010

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    #13
    Ok I have never felt like such an idiot before. Thanks for the information. I did as suggested and input the information in terminal. The Attachment shows the results... however, the disk still hasn't mounted. I just don't understand...
     

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  14. DoFoT9, May 2, 2010

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    #14
    intersting. it appears to have fixed it, but still not working...

    im wondering if its an issue with the NTFS-3G installation on your computer?

    could you try to uninstall it and see if it gets read permissions?
     
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  15. sphoenix77, May 2, 2010

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    #15
    WOO HOO!! Success (finally!)

    Running the command line in terminal THEN re-installing the NTFS-3G (then rebooting of course). Thank you again for all the help. :D
     
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  16. DoFoT9, May 2, 2010

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    #16
    EXCELLENT! glad that its all working now! woohooo.

    enjoy!
     
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