iPhone X Dunked my X in pool, but it’s working now.

[eddiexhart]

Question! I stupidly dunked my X in a pool in Caboo. After it still worked all day, woke up the next morning and it was done. Ordered rice and let it sit for most of my trip, last day in Cabo I took the phone out and it started working. Checked the speaker, camera and etc. all good. Now before I tested it, I filed a claim with Asurion and they are sending me a brand new X.
Now question and thoughts, should I keep the new replacement? Or send back the replacement and hope that this one keeps working. Now considering At&t might make me pay off the remainder when I trade back this one because of the water damage? Thoughts anyone.

 

[noobinator]

Ordered rice? Did you put it in cooked rice?

 

[eddiexhart]

Ordered rice? Did you put it in cooked rice?

Lol no In uncooked rice!

 

[44267547]

Question! I stupidly dunked my X in a pool in Caboo. After it still worked all day, woke up the next morning and it was done. Ordered rice and let it sit for most of my trip, last day in Cabo I took the phone out and it started working. Checked the speaker, camera and etc. all good. Now before I tested it, I filed a claim with Asurion and they are sending me a brand new X.
Now question and thoughts, should I keep the new replacement? Or send back the replacement and hope that this one keeps working. Now considering At&t might make me pay off the remainder when I trade back this one because of the water damage? Thoughts anyone.

Send back the water damaged iPhone. Even if it’s working now, it could fail at any given moment or later on with water damage to the logic board.

Also, something else to consider other than rice, is gel silica packets that you find out of a shoebox, they tend to be far more absorbent with moisture over rice.

 

[VineRider]

I'd send back the water damaged one as well. Since it stopped working for a while, you know the water definitely impacted the phone somewhat. I'd rather go with the replacement and not have to worry about the long term effects of the water.

 

[internetrando]

Send back the water damaged phone. Even if it is working now, it could have underlying issues that cause it to stop working tomorrow, or a week from now, or a month from now...etc.

Save yourself the time, trouble, and worry and just swap it out for the new device.

 

[eddiexhart]

Send back the water damaged phone. Even if it is working now, it could have underlying issues that cause it to stop working tomorrow, or a week from now, or a month from now...etc.

Save yourself the time, trouble, and worry and just swap it out for the new device.

Thank you!! I truly appreciate it everyone’s opinion!

 

[internetrando]

Thank you!! I truly appreciate it everyone’s opinion!

No worries!

Now just make sure that you don't do the Cabo Wabo again. LOL.

 

[Krayzkat]

Yeah send back the water damaged one even if it's working ok, as if something else happens to it (that was a design/manufacturing defect) and you tried to get a free warranty replacement from Apple, some arrogant so-called 'genius' would tell you you were exempt.

 

[mjschabow]

How long was it in the pool. I thought the X was supposed to be able to handle being dropped in the pool.

 

[TiggrToo]

How long was it in the pool. I thought the X was supposed to be able to handle being dropped in the pool.

It's water resistant, not water proof. It's rated to survive in 1 meter of pure water for 30 minutes under laboratory conditions.

Since 1 meter is shade over 3 feet and the average pool is 5 or even 6 feet - and filled with chlorinated water....

 

[eddiexhart]

How long was it in the pool. I thought the X was supposed to be able to handle being dropped in the pool.

I was taking a couple of pictures and accidentally dipped the bottom part of the phone. And it worked perfectly for the rest of the night. Then I woke up in the middle of the night with a blue and green lines going through the phone. So I restarted the phone and then it was gone. It was really weird how it happened! So I asked the guest services to bring up some uncooked rice and they immediately said "For your phone right? Be sure to leave it in the rice for 24-48 hours" Literally waited and I took it out and powered it on and it turned on like nothing happened.

Now I'm contemplating opening up the brand new phone or saving the $300 deductible and take my chances.

 

[Ladybug]

I had a gaming PC that took on about 3 inches of water because my house flooded. I let it dry for a month before testing it. Surprisingly it booted up just fine. It lasted 3 more months before it died. That PC was 8 years old at the time. Moral of the story is sooner or later your water damaged phone will either malfunction or it will just die one day. Keep the replacement and send the water damaged phone back.

 

[PhoneMe1]

Since 1 meter is shade over 3 feet and the average pool is 5 or even 6 feet - and filled with chlorinated water....

Not if landed on a step, our pool is magnesium could be worse.

 

[JPack]

I was taking a couple of pictures and accidentally dipped the bottom part of the phone. And it worked perfectly for the rest of the night. Then I woke up in the middle of the night with a blue and green lines going through the phone. So I restarted the phone and then it was gone. It was really weird how it happened! So I asked the guest services to bring up some uncooked rice and they immediately said "For your phone right? Be sure to leave it in the rice for 24-48 hours" Literally waited and I took it out and powered it on and it turned on like nothing happened.

Now I'm contemplating opening up the brand new phone or saving the $300 deductible and take my chances.

The corrosion will kill the logic board sooner or later. Drying it just solves the immediate problem. The logic board needs to be taken out and washed in an ultrasonic bath, which many repair shops can do.

P.S. Using uncooked rice is a myth. It actually performs no better than air drying with nothing.

 

[TiggrToo]

I had a gaming PC that took on about 3 inches of water because my house flooded. I let it dry for a month before testing it. Surprisingly it booted up just fine. It lasted 3 more months before it died. That PC was 8 years old at the time. Moral of the story is sooner or later your water damaged phone will either malfunction or it will just die one day. Keep the replacement and send the water damaged phone back.

Not always though: For shiggles one day I took an old unused Droid Incredible, charged it to full and then placed it in a sink full of water for 10 minutes.

That was well over a year ago, now. Bloody thing still works!

 

[Brandonjr36]

Me personally I’d pull the SIM card tray see if the water sensor is triggered if not I’d take it to Apple and see if they will replace it for free.

 

[44267547]

How long was it in the pool. I thought the X was supposed to be able to handle being dropped in the pool.

Just to clarify, water resistance is only a *rating*, it’s not a guarantee for any device that it’s exposed to water to survive. Other members have dropped their iPhone X in a pool and it’s worked perfectly fine, and then there have been others who have splashed it and it’s failed. It really is variable, because it’s an electronic device.

Same thing Applies to the Series 3
Apple Watch, which is rated at 50 m water resistant. It might be rated for submersion up to 50 m, but it doesn’t mean that I will survive either.

 

[PhoneMe1]

Same thing Applies to the Series 3
Apple Watch, which is rated at 50 m water resistant. It might be rated for submersion up to 50 m, but it doesn’t mean that I will survive either.

Doesn't matter if it will survive or not they advertise as a surfers watch? Which is up to 50m. So they have to guarantee it. I do use a Nike series 2 surfing and havn't had a problem.

 

[44267547]

Doesn't matter if it will survive or not they advertise as a surfers watch? Which is up to 50m.

My point was, that even if it is rated at 50 m resistance, an electronic device is _Not_ guaranteed to survive water submersion. If you visit the Apple Watch forum, plenty of members have had failed experiences with their Series 3 Apple Watch with water exposure, which could be because of faulty seals, but it doesn’t mean your Series 3 is guaranteed to survive water exposure, even if its rated for it.

So they have to guarantee it. I do use a Nike series 2 surfing and havn't had a problem.

Apple doesn’t guarantee that the watch will survive water exposure. It is safe to use the Series 2/3 watch for swimming, showering,ect , but by no means do they guarantee it will survive.

 

[PhoneMe1]

My point was, that even if it is rated at 50 m resistance, an electronic device is _Not_ guaranteed to survive water submersion. If you visit the Apple Watch forum, plenty of members have had failed experiences with their Series 3 Apple Watch with water exposure, which could be because of faulty seals, but it doesn’t mean your Series 3 is guaranteed to survive water exposure, even if its rated for it.



Apple doesn’t guarantee that the watch will survive water exposure. It is safe to use the Series 2/3 watch for swimming, showering,ect , but by no means do they guarantee it will survive.

Well why have the ad then I posted, they have to warrant it up to 50m faulty seals or not, if they don’t it’s false advertising, take your blinkers off.

What you think doesn’t mean blot, they have a ad with someone surfing with a Apple Watch 3 so you really think they won’t warrant it?

 

[borgranta]

I was taking a couple of pictures and accidentally dipped the bottom part of the phone. And it worked perfectly for the rest of the night. Then I woke up in the middle of the night with a blue and green lines going through the phone. So I restarted the phone and then it was gone. It was really weird how it happened! So I asked the guest services to bring up some uncooked rice and they immediately said "For your phone right? Be sure to leave it in the rice for 24-48 hours" Literally waited and I took it out and powered it on and it turned on like nothing happened.

Now I'm contemplating opening up the brand new phone or saving the $300 deductible and take my chances.

The water resistance design is seemingly defective in your design. Send it back. You could send a note detailing what you mentioned here so they can know that though it may work when received their may be underlying water damage.

 

[grandM]

Shame that Apple cannot create a phone that can handle water as Sony devices could at a fraction of the price.

 

[internetrando]

Shame that Apple cannot create a phone that can handle water as Sony devices could at a fraction of the price.

There’s not much difference between the devices IP ratings, and quite frankly none of them are guarantee to be water resistant or water proof. Electronics and water do NOT mix.

 

[44267547]

Shame that Apple cannot create a phone that can handle water as Sony devices could at a fraction of the price.

But Sony doesn’t guarantee their devices will survive water exposure either. No manufacture can. Does that make the iPhone any less successful because it doesn’t have the water resistance that a Sony phone does? I Could make the counter argument that I used a Sony device and splashed water on it and it failed, but my iPhone X didn’t under the same conditions, there is no guarantee what or will not survive water exposure with electronics.