Duplicate/Unable to delete photos

Discussion in 'iOS 10' started by iJohnnyG, Jan 3, 2017.

  1. iJohnnyG macrumors regular

    May 7, 2011

    So the other day I plugged my iPhone in to sync with my mac. Every now and again I open up the photos app on MacOS and import all the new pictures. I don't normally have the photos option ticked to sync in iTunes.

    I unplugged my iPhone, then a few hours later I noticed that a number of photos on my iPhone had been duplicated. I contacted Apple Support who told me to check iTunes and I noticed that photos was ticked to sync, I unticked as suggested with the hope my pictures were no longer duplicated but this wasn't the case.

    The photos were then removed as soon as I unticked it and sync'd. Now I don't know what to do, Apple support seem to be confusing me even more so thought I'd post on here before I go forward to do anything else.

    When I try to delete the duplicates on my iPhone, the trash icon disappears (see attachments) Any ideas, how to get this back to how it was?


    Attached Files:

  2. deany macrumors 68030


    Sep 16, 2012
    North Wales

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