iPad Pro Dust in ipad pro 10.5 lcd

Discussion in 'iPad' started by wongja, Jun 24, 2017.

  1. wongja, Jun 24, 2017
    Last edited: Jun 24, 2017

    wongja macrumors newbie

    Joined:
    Oct 31, 2010
    #1
    Long story short
    Bought a 10.5 from apple shop in Hong Kong
    There were 6+ spots of dust in LCD
    No doubt, I went to apple shop and they allowed me to exchange a new one by refund.

    Several days ago just found a spot of dust again and I went to apple shop yestersay.
    With such quality, this time I decided to subscribe to apple care+ before the repair / exchange process.
    They briefly checked the unit and said OK therefore my iPad is now covered by AppleCare+ with $688hkd paid. (Around 88usd)

    Afterwards I went to Genius Bar, staff immediately found the spot with my pointing and suggested another exchange.
    But I need to refund the unit again and buy a new one, and I rejected.

    Becoz every time I refund, it takes 2weeks+ to get the credit back from bank.
    Therefore it will be 3rd $6788 HK dollars which is eight hundred something usd x2 held by bank just for refunding.

    Finally I requested a service unit for free and they said I need to order and ETA will be 2 weeks+.

    I am not sure if the service unit will be fine.
    But this is totally not acceptable as there are at least 3+ users have a "dusty" iPad Pro 10.5 in a Hong Kong forum I frequently visit.

    Guys, if you are buying 10.5
    Check carefully before leaving the shop.

    Besides, mine is 256 space grey cellular.

    Good luck.
    Jason
     
  2. Simacca macrumors 6502a

    Simacca

    Joined:
    Jul 31, 2008
    Location:
    UK, South East.
    #2
    I’ve had dust problems with iPads in the past, but this one has none at all. I do have a faint yellow tint by the home button which doesn’t bother me as it only shows on certain backgrounds.
     

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