dust particles

f00f

macrumors 65816
Original poster
Feb 18, 2009
1,088
45
New Yawk
My iPad has a few (at least five) dust particles under the glass. They're off to the edges and not really noticeable. My iPhone has considerably more dust that it gathered over the last two years but that thing is also beat to hell and back!

Anyone else with an iPad dust-under-screen experience? If you went to exchange it, how was that experience? Mine's from Best Buy and they've been good to me in the past concerning exchanges but I've never tried one for a dust issue.
 

f00f

macrumors 65816
Original poster
Feb 18, 2009
1,088
45
New Yawk
If i lived near you, I could fix them for you....doubt i do though

California?
NY here. :)

I wouldn't mind cleaning the iPhone; it's out of warranty and likely to be replaced this summer anyway. The iPad on the other hand, being brand new and still under manufacturer's warranty (and within BB's return policy time frame)... less inclined to crack that bad-boy open for any reason.

Your intentions are good and appreciated, however!
 

iLiveUdie

macrumors regular
Feb 19, 2010
179
0
NY here. :)

I wouldn't mind cleaning the iPhone; it's out of warranty and likely to be replaced this summer anyway. The iPad on the other hand, being brand new and still under manufacturer's warranty (and within BB's return policy time frame)... less inclined to crack that bad-boy open for any reason.

Your intentions are good and appreciated, however!
Not worth the commute :)
 

Jakeoster

macrumors regular
Mar 12, 2010
153
80
Now that's got to be one of the most annoying thing out there. I got a little under my iPhone and it annoys the heck out of me.
 

*LTD*

macrumors G4
Feb 5, 2009
10,703
1
Canada
Best Buy will take it back within 30 days, no questions asked, as long as you didn't cause any damage to the device.

Make sure you still have the box and all accessories. Wipe the device down and pack it away neatly. Have the receipt ready.

Return it and get a new one. It's that simple.

DO NOT try to fix it yourself.
 

f00f

macrumors 65816
Original poster
Feb 18, 2009
1,088
45
New Yawk
Best Buy will take it back within 30 days, no questions asked, as long as you didn't cause any damage to the device.
Awesome, I'll give that a shot then!

Make sure you still have the box and all accessories. Wipe the device down and pack it away neatly. Have the receipt ready.
One thing I have to say about this iPad -- boy oh boy does it love fingerprints! It's far worse at resisting fingerprints than any other touch device I've used to date. But this doesn't make the iPad any less sexy. ;)

We'll see how BB is today. I have to return the Apple iPad case as well.
 

drew0020

macrumors 68000
Nov 10, 2006
1,732
264
BB won't give you a problem. I returned due to dust but then I got even worse (dead pixels). Only thing worse than dust is 4-5 dead pixels on the screen. I wishi had my dust problem back!
 

GermanSuplex

macrumors 6502a
Aug 26, 2009
975
10,876
I've got a couple of them on the lower right corner of the screen. One is black and almost looks like a dead pixel. It's hardly an issue, but I'll be darned if it's not the most annoying thing. I'm half tempted to take it back to exchange it, but it's really not that big of a deal.
 

GermanSuplex

macrumors 6502a
Aug 26, 2009
975
10,876
I'm an hour and a half away from the nearest Apple store. I'll deal with it. I don't think I've ever owned a device where dust didn't eventually make it's way under the screen anyways. There's nothing under my 3GS yet, but I'm sure it's just a matter of time.
 

omgitscro

macrumors 6502a
Jul 12, 2008
570
87
Official Apple policy for dust under a screen is a screen replacement. I've had this happen twice- actually, I got a brand-new iPhone once. Most recently I had a 3GS screen replaced two weeks ago in under 10 minutes.
 

GreenTentacle

macrumors newbie
Jul 21, 2008
9
0
I swapped my iPad out at an apple store for a few specks of dust under the glass. It seems from what I see in this forum a few folks are running into the issue-- hopefully this will be something the QC procedure at the factory will pick up going forward, assuming apple identifies it as a trend.
 

GermanSuplex

macrumors 6502a
Aug 26, 2009
975
10,876
Yeah, I think I'm going to return it today, there's just no reason for any eyesore on the screen.
 

navajarunner

macrumors regular
Feb 3, 2009
152
0
I just noticed I have one tiny spec of dust on mine as well. I am going to try to live with it for now. Hopefully with some static it will move off of the screen on its own.

BTW mine is not as bad, I have to look for it to see the spec. It just bugs me right now because I noticed it today in direct sunlight.
 

tonedef407

macrumors regular
Feb 25, 2009
147
6
I always find when I return something for a reason like this, the subsequent ones are always worse.