dust particles

Discussion in 'iPad' started by f00f, Apr 6, 2010.

  1. f00f macrumors 65816

    Joined:
    Feb 18, 2009
    Location:
    New Yawk
    #1
    My iPad has a few (at least five) dust particles under the glass. They're off to the edges and not really noticeable. My iPhone has considerably more dust that it gathered over the last two years but that thing is also beat to hell and back!

    Anyone else with an iPad dust-under-screen experience? If you went to exchange it, how was that experience? Mine's from Best Buy and they've been good to me in the past concerning exchanges but I've never tried one for a dust issue.
     
  2. iLiveUdie macrumors regular

    Joined:
    Feb 19, 2010
    #2
    You can remove the glass LCD screen and digitizer, and clean it.
     
  3. Max(IT) Suspended

    Max(IT)

    Joined:
    Dec 8, 2009
    Location:
    Italy
    #3
    How can you suggest to do something like that to a brand new device ?!?
     
  4. iLiveUdie macrumors regular

    Joined:
    Feb 19, 2010
    #4
    You wouldn't??? And he can do that with his iPhone also!
     
  5. f00f thread starter macrumors 65816

    Joined:
    Feb 18, 2009
    Location:
    New Yawk
    #5
    An yes. Thanks! I'll stop by the nearest cleanroom and do just that! ;)
     
  6. iLiveUdie macrumors regular

    Joined:
    Feb 19, 2010
    #6
    If i lived near you, I could fix them for you....doubt i do though

    California?
     
  7. f00f thread starter macrumors 65816

    Joined:
    Feb 18, 2009
    Location:
    New Yawk
    #7
    NY here. :)

    I wouldn't mind cleaning the iPhone; it's out of warranty and likely to be replaced this summer anyway. The iPad on the other hand, being brand new and still under manufacturer's warranty (and within BB's return policy time frame)... less inclined to crack that bad-boy open for any reason.

    Your intentions are good and appreciated, however!
     
  8. iLiveUdie macrumors regular

    Joined:
    Feb 19, 2010
    #8
    Not worth the commute :)
     
  9. Max(IT) Suspended

    Max(IT)

    Joined:
    Dec 8, 2009
    Location:
    Italy
    #9
    definitely not ! You are going to void your warranty ...
     
  10. iLiveUdie macrumors regular

    Joined:
    Feb 19, 2010
    #10
    If they know.......i would. i wouldn't use
    it with dust in the screen....that would piss me off!
     
  11. Jakeoster macrumors regular

    Joined:
    Mar 12, 2010
    #11
    Now that's got to be one of the most annoying thing out there. I got a little under my iPhone and it annoys the heck out of me.
     
  12. *LTD* macrumors G4

    *LTD*

    Joined:
    Feb 5, 2009
    Location:
    Canada
    #12
    Best Buy will take it back within 30 days, no questions asked, as long as you didn't cause any damage to the device.

    Make sure you still have the box and all accessories. Wipe the device down and pack it away neatly. Have the receipt ready.

    Return it and get a new one. It's that simple.

    DO NOT try to fix it yourself.
     
  13. f00f thread starter macrumors 65816

    Joined:
    Feb 18, 2009
    Location:
    New Yawk
    #13
    Awesome, I'll give that a shot then!

    One thing I have to say about this iPad -- boy oh boy does it love fingerprints! It's far worse at resisting fingerprints than any other touch device I've used to date. But this doesn't make the iPad any less sexy. ;)

    We'll see how BB is today. I have to return the Apple iPad case as well.
     
  14. drew0020 macrumors 65816

    drew0020

    Joined:
    Nov 10, 2006
    #14
    BB won't give you a problem. I returned due to dust but then I got even worse (dead pixels). Only thing worse than dust is 4-5 dead pixels on the screen. I wishi had my dust problem back!
     
  15. GermanSuplex macrumors 6502a

    GermanSuplex

    Joined:
    Aug 26, 2009
    #15
    I've got a couple of them on the lower right corner of the screen. One is black and almost looks like a dead pixel. It's hardly an issue, but I'll be darned if it's not the most annoying thing. I'm half tempted to take it back to exchange it, but it's really not that big of a deal.
     
  16. taskmanager macrumors regular

    Joined:
    Jan 12, 2009
    #16
    Take it in and have apple techs clean it.. Or even better get a new one..
     
  17. GermanSuplex macrumors 6502a

    GermanSuplex

    Joined:
    Aug 26, 2009
    #17
    I'm an hour and a half away from the nearest Apple store. I'll deal with it. I don't think I've ever owned a device where dust didn't eventually make it's way under the screen anyways. There's nothing under my 3GS yet, but I'm sure it's just a matter of time.
     
  18. omgitscro macrumors 6502a

    omgitscro

    Joined:
    Jul 12, 2008
    #18
    Official Apple policy for dust under a screen is a screen replacement. I've had this happen twice- actually, I got a brand-new iPhone once. Most recently I had a 3GS screen replaced two weeks ago in under 10 minutes.
     
  19. GreenTentacle macrumors newbie

    Joined:
    Jul 21, 2008
    #19
    I swapped my iPad out at an apple store for a few specks of dust under the glass. It seems from what I see in this forum a few folks are running into the issue-- hopefully this will be something the QC procedure at the factory will pick up going forward, assuming apple identifies it as a trend.
     
  20. GermanSuplex macrumors 6502a

    GermanSuplex

    Joined:
    Aug 26, 2009
    #20
    Yeah, I think I'm going to return it today, there's just no reason for any eyesore on the screen.
     
  21. navajarunner macrumors regular

    navajarunner

    Joined:
    Feb 3, 2009
    #21
    I just noticed I have one tiny spec of dust on mine as well. I am going to try to live with it for now. Hopefully with some static it will move off of the screen on its own.

    BTW mine is not as bad, I have to look for it to see the spec. It just bugs me right now because I noticed it today in direct sunlight.
     
  22. 3goldens macrumors 68000

    3goldens

    Joined:
    Feb 26, 2008
    #22
    I think this is a rather stupid question. Just take it back.
     
  23. tonedef407 macrumors regular

    Joined:
    Feb 25, 2009
    #23
    I always find when I return something for a reason like this, the subsequent ones are always worse.
     

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