Dust/Sand Under Lens of Camera

[pnoyblazed]

dust under the lens they will just take it in the back and clean it off and will not issue a replacement

 

[mikeydeezy]

Any chance they will do the fix/replace for free? or will i have too pay?
Has anyone had a bad experience with taking this issue to the apple genius bar people? 🙁

I had this issue with my first iphone towards the end of last year. They issued a replacement no problem.

 

[Drewz45]

So I was cleaning my iPhone 5 (wiping it down, etc.) and noticed dust on my camera lens. When I tried to clean it I realize its actually under the lens. Now pictures don't seem to be too affected, maybe a bit more noise. But has anybody else had this problem?

Would Apple replace the phone? This would be the 4th iPhone 5 for me due to a plethora of defects if so.

I'll take a picture when I'm home and have access to another camera.

Did you go in and did they replace your phone even though it wasn't affecting the picture?

 

[sixteen12]

Did you go in and did they replace your phone even though it wasn't affecting the picture?

Yeah they did, it actually started causing the camera to soft focus.

 

[flashflooder]

dust under the lens they will just take it in the back and clean it off and will not issue a replacement

This is patently false. I have now had my iPhone 5 replaced 3 different times for this issue, and they only even bothered to attempt blowing it out once (they ended up replacing it anyway).

The last time I went in (Monday of this week), I told them I had dust under the lens and the genius corrected me with: "actually it's pieces of the sapphire lens flaking off inside there". Nice, I thought this thing was supposed to be tough as nails?

I am hoping they somehow resolve this issue before my warranty runs out.

 

[Drewz45]

Yeah they did, it actually started causing the camera to soft focus.

Well I have a piece of sand of some sort behind my camera lens I can see it but doesn't seem to affect my picture quality so I figured they probably aren't going to give me a replacement...