Dust under 3GS screen?

[RickyD53]

I seem to be collecting dust under my 3GS screen. its a bit irritating because i cashed out for this phone and want it in prestine condition. will apple replace it?

 

[Surely]

I seem to be collecting dust under my 3GS screen. its a bit irritating because i cashed out for this phone and want it in prestine condition. will apple replace it?

If it's still in warranty: yes. (which it is because it hasn't been out for a year yet)

 

[RickyD53]

If it's still in warranty: yes. (which it is because it hasn't be out for a year yet)

oh ok. thanks for the help. will for sure be going to my local Apple store this week.

 

[Shenaniganz08]

I recently took apart my iphone 3g ( and cracked the LCD)

learned that the lcd panel just sits behind the digitizer. Apple should have at least put in a rubber gasket around the lcd to keep dust out

 

[superstrikertwo]

I had dust under my 3GS at one point all they do is take off the screen and put a new one in and it's all fixed! Quick painless process.

 

[dodgie]

Hey,

Has anyone in the UK had any luck in getting this repaired at an Apple Store in the UK? I've got a LOT of dust under my 3GS screen and I'd like to have this done. I haven't got Apple Care but am I right in thinking this would be covered by standard warranty?

Rich

 

[KSUWizard]

I went in with my 3G about 6 months ago because of dust under the screen. The guy at the Apple Store said that dust under the screen is not covered under warranty ( phone was purchased a year ago at christmas and I have the applecare plan). He was able to give me a one probono replacement screen as a measure of good faith but he said next time it will be $200 for a new screen. Maybe they will say that dust is warrantable, but just thought i would let you know my experience. Hope this helps.

 

[Gav2k]

Hey,

Has anyone in the UK had any luck in getting this repaired at an Apple Store in the UK? I've got a LOT of dust under my 3GS screen and I'd like to have this done. I haven't got Apple Care but am I right in thinking this would be covered by standard warranty?

Rich

yes I had several 3g's one was swapped 3 times in the 15 minutes all with dust and I'm on my second 3gs.

Apple uk are happy to swap. They don't mess around though they just swap the unit.

 

[dodgie]

Ah that's good to know, thanks! Just out of interest did you have Apple Care? I don't but am still not happy being tied into a 24 month contract with what I believe is a defective phone.

Rich