Dust under 3GS screen?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by RickyD53, Jan 25, 2010.

  1. RickyD53 macrumors regular

    Joined:
    Jun 16, 2009
    Location:
    Union City, CA
    #1
    I seem to be collecting dust under my 3GS screen. its a bit irritating because i cashed out for this phone and want it in prestine condition. will apple replace it?
     
  2. Surely Guest

    Surely

    Joined:
    Oct 27, 2007
    Location:
    Los Angeles, CA
    #2
    If it's still in warranty: yes. (which it is because it hasn't been out for a year yet)
     
  3. RickyD53 thread starter macrumors regular

    Joined:
    Jun 16, 2009
    Location:
    Union City, CA
    #3
    oh ok. thanks for the help. will for sure be going to my local Apple store this week.
     
  4. Shenaniganz08 macrumors 6502

    Joined:
    Jan 26, 2010
    #4
    I recently took apart my iphone 3g ( and cracked the LCD)

    learned that the lcd panel just sits behind the digitizer. Apple should have at least put in a rubber gasket around the lcd to keep dust out :(
     
  5. superstrikertwo macrumors 65816

    superstrikertwo

    Joined:
    Jun 9, 2008
    Location:
    California
    #5
    I had dust under my 3GS at one point all they do is take off the screen and put a new one in and it's all fixed! Quick painless process.
     
  6. dodgie macrumors newbie

    Joined:
    Jan 24, 2008
    #6
    Hey,

    Has anyone in the UK had any luck in getting this repaired at an Apple Store in the UK? I've got a LOT of dust under my 3GS screen and I'd like to have this done. I haven't got Apple Care but am I right in thinking this would be covered by standard warranty?

    Rich
     
  7. KSUWizard macrumors member

    Joined:
    Dec 19, 2008
    Location:
    Manhattan, KS
    #7
    I went in with my 3G about 6 months ago because of dust under the screen. The guy at the Apple Store said that dust under the screen is not covered under warranty ( phone was purchased a year ago at christmas and I have the applecare plan). He was able to give me a one probono replacement screen as a measure of good faith but he said next time it will be $200 for a new screen. Maybe they will say that dust is warrantable, but just thought i would let you know my experience. Hope this helps.
     
  8. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #8
    yes I had several 3g's one was swapped 3 times in the 15 minutes all with dust and I'm on my second 3gs.

    Apple uk are happy to swap. They don't mess around though they just swap the unit.
     
  9. dodgie macrumors newbie

    Joined:
    Jan 24, 2008
    #9
    Ah that's good to know, thanks! Just out of interest did you have Apple Care? I don't but am still not happy being tied into a 24 month contract with what I believe is a defective phone.

    Rich
     

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