Dust under 6 plus lens

Discussion in 'iPhone' started by blulegend, Oct 6, 2014.

  1. blulegend, Oct 6, 2014
    Last edited: Oct 6, 2014

    blulegend macrumors regular

    Joined:
    Apr 15, 2008
    #1
    Hi, I noticed a couple specks of dust under my iPhone 6 Plus rear camera lens. I saw it today while out in the bright sun. I've been keeping my phone in my front pocket. I haven't noticed any dark spots in my photos yet and took a couple test shots of a plain blue sky and didn't see anything. I had a spot I noticed on my iPhone 5 pictures when I first got that phone and when I saw this, I thought, not again. But so far, so good, no spots in my pictures but worry this will get worse. I tried to take a picture of the dust, but could only get the biggest one clearly. And yes, it is definitely under the lens. I took several angles to show it's not just a reflection. The last attachment shows the speck the clearest.

    I also checked my wife's iPhone 6 and she has one speck under there too. She keeps hers in her purse.

    Anyone else seen this yet?
     

    Attached Files:

  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    The lens is sealed so it won't get worse. If its bothering you then take it back, but since you stated its not impacting the pictures you take. I'd say let it go and enjoy your phone :)
     
  3. Ramio macrumors 6502a

    Ramio

    Joined:
    Sep 13, 2011
    Location:
    Houston, TeXas
    #3
    I would take it back as dust can move around and will eventually affect your pics.
     
  4. blulegend thread starter macrumors regular

    Joined:
    Apr 15, 2008
    #4
    I'm going to keep it and see what happens. Don't want to take it back so soon. So you're saying it is likely from during the manufacturing? I remember looking over the phone when I first got it and didn't see anything under the lens, so it might have shaken loose or something.
     
  5. Will2145 macrumors 6502

    Will2145

    Joined:
    Nov 8, 2012
    Location:
    Vancouver, Canada
    #5
    My iPhone 5 lens has a cr^p load of dust under it. Started with one small speck then I guess started migrating. Hope my 6 doesn't have this problem
     
  6. liegate macrumors member

    Joined:
    Oct 5, 2014
    #6
    I have 2 specks of dust under the front while panel. Took me a while to get over it -.- I guess I could ask for an exchange but I cbb lol. Im so happy to be back with iOS and iPhone.
     
  7. Jman13 macrumors 68000

    Joined:
    Aug 7, 2011
    Location:
    Columbus, OH
    #7
    Can you see it in the pictures? (Take a pic of a white wall and see if you have some shaded orbs covering parts of the image). If you can't, don't worry about it. If the dust is close enough to the sensor to cause dust spots in the pictures (which do show as a shadowed circle), then take it to Apple and get them to fix or swap it.

    I had a bunch of dust in my iPhone 5 camera (seemed to be a common problem), which towards the end of the first year started ruining photos. I took it back in the last week of warranty. They tried to blow the dust out, were unsuccessful, and gave me a new (refurb) iPhone 5.
     
  8. fullauto macrumors 6502a

    fullauto

    Joined:
    Oct 19, 2012
    Location:
    Brisbane
    #8
    Same with mine, looks exactly like your pics. I have a genius appointment tomorrow to return the unit, it's 14 days tomorrow for a refund / exchange and I'm doubting they will have stock.. not sure whats going to happen.

    Sadly you can't un-see these things. As a designer / photographer it will drive me nuts knowing it's there / is it interfering with photos etc.

    My mates 6+ camera is clean as a whistle.

    I felt almost guilty calling AppleCare but hey, after paying $1400 bucks you expect to not encounter such issues.

    Exchange it while you can.
     
  9. blulegend thread starter macrumors regular

    Joined:
    Apr 15, 2008
    #9
    Ya, I bought AppleCare+ and I'm out of the 14 day return window so I might as well just deal with it and see if it actually becomes a problem. I like the phone and camera and so far I can't see it. I will do some more clear blue sky tests since I'm on vacation in Hawaii. Bright sky should = smaller aperture = torture test for dust in/on lens.
     
  10. manizzer macrumors newbie

    Joined:
    Oct 15, 2014
    #10
    Mine, i6 plus has some dust inside the lens as well, it does not affect to any pic. The rest of the phone is perfect, no issue and no nothing. I went to an apple store to check others, and some of them have as well some points of dust inside. If u realize, those mots of dust are viewed with a high or strong light, in normal environment are not seen. I only can see them with a strong light.
    So im not going to worry about it. In case in the future cuases any problem, i will call apple.
     
  11. tyler928 macrumors member

    Joined:
    Nov 14, 2013
    #11
    I had this issue, too. Went to the Apple Store, they took it apart and blew out the lens, now I don't have any dust. Like you, I knew that it would bug me, so I wanted to get it fixed ASAP.
     
  12. manizzer macrumors newbie

    Joined:
    Oct 15, 2014
    #12
    Tyler, can u explain how did they do it please? I am from spain, i may go to an apple store for they to do what you say. Can u explain me what they tell u snd what the did please? Thanks u in advance

    ----------


    Tyler, can u explain how did they do it please? I am from spain, i may go to an apple store for they to do what you say. Can u explain me what they tell u snd what the did please? Thanks u in advance
     
  13. andyw715 macrumors 6502a

    Joined:
    Oct 25, 2013
    #13
    Dust in the lens is ok, dust on the sensor not ok.

    Try taking a pic of the blue sky on a sunny day, that will force a small aperture that will showcase any dust on the sensor as spots in the sky.
     
  14. tyler928 macrumors member

    Joined:
    Nov 14, 2013
    #14
    They told me they took it apart and the lens comes out from the outer glass. Then they blew the outer lens cover out and put it back together. The iPhone screen had a big suction cup mark on it, so I assume that's how they separate the screen from the back of the phone.

    Sorry, I don't know any more because they took it in the back to do it.
     
  15. manizzer macrumors newbie

    Joined:
    Oct 15, 2014
    #15
    But that mark in the screen is easy to remove, right?
     
  16. blulegend thread starter macrumors regular

    Joined:
    Apr 15, 2008
    #16
    Ok guys, #dustgate is here...

    I finally started noticing dust in the lens or on the sensor affecting my pictures! Here is a picture of a white ceiling.

    I hate having to take my phone in to get it replaced and then having to deal with receiving a refurb.
     

    Attached Files:

  17. Jase718 macrumors member

    Joined:
    Oct 29, 2014
    Location:
    New York, NY
    #17
    Take it back. My plus had dust underneath the front facing camera. They swapped it out no questions asked.
     
  18. Ibaorus macrumors member

    Joined:
    Nov 26, 2014
    #18
    You either get over it or take it back to Apple.

    If I were you, I will choose the latter. I don't care if it is refurb as long as it is perfect.
     
  19. manizzer macrumors newbie

    Joined:
    Oct 15, 2014
    #19
    For your infor, i took mine to an apple store last month, and they took it inside, they opened it and they took of the dust with compressed air. Now it is perfect.
     
  20. Max(IT) Suspended

    Max(IT)

    Joined:
    Dec 8, 2009
    Location:
    Italy
    #20
    Usually this kind of dust doesn't appear on photos at the apertures allowed by a camera phone.

    ----------

    Correct. You need a very small aperture to see that.
     
  21. runningtowin macrumors member

    Joined:
    Jan 2, 2011
    #21
    Happened on my iP6, Genius Bar swapped it with no questions asked. Bought on launch day so well outside the 14 days.
     
  22. bushman4 macrumors 68000

    Joined:
    Mar 22, 2011
    #22
    If the particle of dust isn't effecting your pictures , no problem. If it is Apple Will swap it out.
     
  23. Lux12 macrumors member

    Joined:
    Nov 2, 2013
    #23
    I have this too! Its around 11 o' clock. So far it hasnt been affecting my pictures (knock on wood) but if it does, ill go on a trip to my local Apple store.
     
  24. andyw715 macrumors 6502a

    Joined:
    Oct 25, 2013
    #24
    Oh I didn't realize it was fixed a f2.2
     
  25. blulegend thread starter macrumors regular

    Joined:
    Apr 15, 2008
    #25
    So I finally went in to get it looked at by the genius bar. They took one look and gave authorization to replace...the camera! They checked to see if they had the camera module in stock and were going to take my phone apart to replace it. Luckily, it was not in stock and they gave me a white box replacement that was supposed to be brand new and not refurbished. What a hassle over all, but a good outcome.
     

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