Dust under iPhone glass!!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by mohicanspap, Dec 20, 2008.

  1. mohicanspap macrumors regular

    Jul 19, 2008
    Anyone have a solution to get dust out of under the screen? And anyone think Apple will give me a replacement? I am still under the one year warranty.
  2. Lexoticstylez02 macrumors 6502a


    Oct 11, 2007
    Orlando, Florida
    Yes you will get a replacement. A Genius actually refused to give me a replacement that had dust under it so I'm sure that's a legitimate reason.
  3. Bobioden macrumors 68000


    Sep 23, 2007
    I am a little confused with your post. You state that they will give you a replacement, then add that the genius refused to give you a replacement. What am I missing here?
  4. Halsey12 macrumors regular

    Jan 1, 2006
    He refused to replace his dusty one with another dusty one.
  5. mohicanspap thread starter macrumors regular

    Jul 19, 2008
  6. mohicanspap thread starter macrumors regular

    Jul 19, 2008
  7. nos402 macrumors newbie

    Dec 31, 2008
    *oops...meant to post this in another thread*

    My first 3g had dust under the glass. It looked like a dead pixel but in sunlight you could clearly see the dust. They replaced it with no hassle.

    My second 3g had dust under the glass again. I had checked it when I got it and didn't see any but later on I noticed it in direct sunlight. I couldn't see it under normal operation but in sunlight I could. On my second visit back to the Apple store, we went through 5 replacement 3gs before we found one I could live with. They ALL had dust under the glass. The one I settle on had dust under the glass but it was tiny and off the edge of the screen.

    At some point I have since somehow acquired another piece of dust under the glass. I don't really notice it 95% of the time but again in direct bright light it is as clear as day. I'm contemplating whether I want to bother replacing it again since I have no confidence that I'll ever get one that's dust free/dust proof and I don't want to have to once again replace my screen protector and the decal I have on the back of the phone, however I know myself and I have a feeling I will be getting it replaced again (glad I got the apple care plan).

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