Dust under iPhone glass!!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by mohicanspap, Dec 20, 2008.

  1. mohicanspap macrumors regular

    Joined:
    Jul 19, 2008
    #1
    Anyone have a solution to get dust out of under the screen? And anyone think Apple will give me a replacement? I am still under the one year warranty.
     
  2. Lexoticstylez02 macrumors 6502a

    Lexoticstylez02

    Joined:
    Oct 11, 2007
    Location:
    Orlando, Florida
    #2
    Yes you will get a replacement. A Genius actually refused to give me a replacement that had dust under it so I'm sure that's a legitimate reason.
     
  3. Bobioden macrumors 68000

    Bobioden

    Joined:
    Sep 23, 2007
    Location:
    Denver
    #3
    I am a little confused with your post. You state that they will give you a replacement, then add that the genius refused to give you a replacement. What am I missing here?
     
  4. Halsey12 macrumors regular

    Joined:
    Jan 1, 2006
    Location:
    Portland
    #4
    He refused to replace his dusty one with another dusty one.
     
  5. mohicanspap thread starter macrumors regular

    Joined:
    Jul 19, 2008
  6. mohicanspap thread starter macrumors regular

    Joined:
    Jul 19, 2008
  7. nos402 macrumors newbie

    Joined:
    Dec 31, 2008
    #8
    *oops...meant to post this in another thread*

    My first 3g had dust under the glass. It looked like a dead pixel but in sunlight you could clearly see the dust. They replaced it with no hassle.

    My second 3g had dust under the glass again. I had checked it when I got it and didn't see any but later on I noticed it in direct sunlight. I couldn't see it under normal operation but in sunlight I could. On my second visit back to the Apple store, we went through 5 replacement 3gs before we found one I could live with. They ALL had dust under the glass. The one I settle on had dust under the glass but it was tiny and off the edge of the screen.

    At some point I have since somehow acquired another piece of dust under the glass. I don't really notice it 95% of the time but again in direct bright light it is as clear as day. I'm contemplating whether I want to bother replacing it again since I have no confidence that I'll ever get one that's dust free/dust proof and I don't want to have to once again replace my screen protector and the decal I have on the back of the phone, however I know myself and I have a feeling I will be getting it replaced again (glad I got the apple care plan).
     

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