Dust under ipod touch 2g screen. Eligable for return?

Discussion in 'iPod touch' started by baseball-kid8, Jul 22, 2009.

  1. baseball-kid8 macrumors member

    Joined:
    Sep 16, 2008
    #1
    I ordered my ipod touch from apple right when it came out. I have had it and had no problems with it until today when I noticed a small speck of udt under my screen. It is small but you can easily see it with the screen of and with the screen on it looks like a dead pixel. My question is if I would be able to go to an Apple store and get it replaced. I do have a few very small but noticable scratches on my screen. Would this be considered a defect and would not allow me to get a new ipod?

    Thanks
     
  2. Dino451 macrumors 6502

    Joined:
    Sep 12, 2006
    #2
    I tried this and luckily was able to get a replacement(refurb, but looks like new). I had about five specks of dust within the same area( upper right of screen). I also had a scratch on the screen but was not very noticeable. If you have a apple store nearby just try it, you may get lucky. In my problem I had a case pretty much 100% of the time and had no idea how it got inside.
     
  3. pelicanflip macrumors 6502a

    Joined:
    Jun 24, 2009
    Location:
    NYC
    #3
    It's a case by case scenario. Depends on who's helping you and how they're feeling that day, no one knows.

    Just go try to get it replaced. If they do replace it for you, congrats. If not, sorry.
     
  4. Camacho214 macrumors newbie

    Joined:
    Jul 23, 2009
    #4
    I had the same problem

    I had the same problem with my iPod touch
    I had tried getting a replacement at the apple store but they denied my claim but then I found this site Witch
    I tried and recommend it's called www.ipodjuice.com they will remove the dust for a cheap price
     

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