DVD jammed inside my 21.5" iMac

Discussion in 'iMac' started by CameronRoss, Oct 30, 2011.

  1. CameronRoss macrumors newbie

    Joined:
    Oct 30, 2011
    #1
    Last night I was watching a Metallica DVD and then it just stopped working and froze the program "DVD Player" and I 'Forced Quit' the program and then I went to eject the disc, but the iMac is saying that there is no disc in the drive itself, so the eject button won't work, I go to re-open the DVD Player and it says that "A valid DVD drive could not be found. [-70012].

    Would I have to take this to an Apple store?



    Model Name: iMac
    Model Identifier: iMac12,1
    Processor Name: Intel Core i5
    Processor Speed: 2.5 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 6 MB
    Memory: 4 GB
     
  2. Detrius macrumors 68000

    Joined:
    Sep 10, 2008
    Location:
    Asheville, NC
    #3
    If it can't find the *drive*, that would imply that something has happened to the physical connection. Therefore, it would be either the logic board, the cable, or the optical drive itself. Verify that it doesn't show up in the system profiler. If not, then yes, you'll have to take it in.
     

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