dvd player cannot launch video dvd

Discussion in 'Mac Basics and Help' started by bruceindigo, Aug 14, 2010.

  1. bruceindigo macrumors newbie

    Aug 14, 2010

    Newbie wants to understand why dvd player cannot launch video dvd. I have been to the apple store genius bar, where the problem has not been solved. It appears to be a software problem, since external HD running OS X 10.6.3 reads disk. I would rather avoid formatting HD drive. Can I selectively reinstall some software, such as DVD Player, from the original 10.6.1 installer disks? I have a Macbook 2.13 GHz, 4 GB RAM, 160 GB HD. Thanks for your help.
  2. John Doe 57 macrumors 65816

    John Doe 57

    Jan 26, 2008
    Los Angeles, CA
    Do you get an error message when a DVD is inserted? Is it just one DVD that won't work?

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