dvd player cannot launch video dvd

Discussion in 'Mac Basics and Help' started by bruceindigo, Aug 14, 2010.

  1. bruceindigo macrumors newbie

    Joined:
    Aug 14, 2010
    #1
    Hi,

    Newbie wants to understand why dvd player cannot launch video dvd. I have been to the apple store genius bar, where the problem has not been solved. It appears to be a software problem, since external HD running OS X 10.6.3 reads disk. I would rather avoid formatting HD drive. Can I selectively reinstall some software, such as DVD Player, from the original 10.6.1 installer disks? I have a Macbook 2.13 GHz, 4 GB RAM, 160 GB HD. Thanks for your help.
     
  2. John Doe 57 macrumors 65816

    John Doe 57

    Joined:
    Jan 26, 2008
    Location:
    Los Angeles, CA
    #2
    Do you get an error message when a DVD is inserted? Is it just one DVD that won't work?
     

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