DVD Viewing Problem

[reinventinglove]

Hi, I recently bought a TV series box set.
When I insert the disk, after about 2 minutes of it attempting to load, it comes up saying: "You have inserted a blank disk. How would you like to view it?" and sure enough, when I opened Finder, it said the disk was empty. The region on the DVD says Region 1, and I'm 80% sure when I checked my Mac it said it was region free. So is there a way to fix this or have I just bought a set of blank disks?

 

[electrolux76]

Here are a few tips for trouble shooting this:

Does the disc work in a standard DVD player? If so it may have weird formatting issues that will stop it from appearing correctly on the computer.
I've seen this before but only with "home made" discs

Does the disc work in other Macs? -

If you actually try to burn something to the disc, does it work or will it error out?

Does the artwork on the discs look professionally printed or does it look like it was printed on an inkjet disc printer? - If you bought these on ebay or on the street, you could have been scammed.

 

[Dave Braine]

If it's a Region change thing, then your Mac should ask you whether you want to change your Mac's region code, because you can only do this 5 times.

 

[Dave H]

Have you tried a DVD lens cleaner?

 

[reinventinglove]

Here are a few tips for trouble shooting this:

Does the disc work in a standard DVD player? If so it may have weird formatting issues that will stop it from appearing correctly on the computer.
I've seen this before but only with "home made" discs

Does the disc work in other Macs? -

If you actually try to burn something to the disc, does it work or will it error out?

Does the artwork on the discs look professionally printed or does it look like it was printed on an inkjet disc printer? - If you bought these on ebay or on the street, you could have been scammed.

The disk does work in a multi-region DVD player. I'm not sure about another Mac, though.
I haven't tried to burn something on the disk for fear of overriding the TV show.
The disk looks professionally done, but yes, I bought it brand new in it's wrapper on eBay.

 

[reinventinglove]

If it's a Region change thing, then your Mac should ask you whether you want to change your Mac's region code, because you can only do this 5 times.

I've already tried looking for the setting when it didn't automatically come up on the screen, but I was unsuccessful in finding it.

 

[reinventinglove]

Have you tried a DVD lens cleaner?

I did try cleaning the disk, yes.

 

[simsaladimbamba]

The disk does work in a multi-region DVD player. I'm not sure about another Mac, though.
I haven't tried to burn something on the disk for fear of overriding the TV show.
The disk looks professionally done, but yes, I bought it brand new in it's wrapper on eBay.

Unless it is a DVD-/+RW, you can't write anything to a DVD that has already data on it, especially commercial video DVDs.
In what DVD region do you live and have purchased the Mac?

I did try cleaning the disk, yes.

I've already tried looking for the setting when it didn't automatically come up on the screen, but I was unsuccessful in finding it.

Btw, to quote someone, just press the

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Minor Problems

6. Sequential posts.
Combine your comments into one post rather than making many consecutive posts to a thread within a short period of time.

 

[reinventinglove]

Unless it is a DVD-/+RW, you can't write anything to a DVD that has already data on it, especially commercial video DVDs.
In what DVD region do you live and have purchased the Mac?

Btw, to quote someone, just press the Image button.

To quote several posts, use the Image button (multi-quote).

To edit your posts, use the Image button.

All these buttons are on the bottom right of the posts.

​

Thanks for the tips!

I live in Region 4. The DVD's are Region 1 and I'm not too sure about the Mac. I bought it off of someone who was selling it on eBay. The person also lived in Region 4.

 

[eawmp1]

Thanks for the tips!

I live in Region 4. The DVD's are Region 1 and I'm not too sure about the Mac. I bought it off of someone who was selling it on eBay. The person also lived in Region 4.

Well...there...you...go.
https://forums.macrumors.com/threads/627155/