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syavno

macrumors member
Original poster
Apr 13, 2008
51
0
I've just e-mailed Steve. He wrote back. See screenshots below (2 of the images are header confirmations). I've cut-out my personal e-mail for privacy. :)
 

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Well, you got an email from someone at Apple who is paid to go though the thousands of emails that get to that address and then filtered for keywords.

Airprint just came out, so some employee sent you that so word starts spreading on the internet.

Next time, since you have Steve's ear :rolleyes: , ask him if it would be too much trouble for his geniuses to give us Email tones and a bluetooth toggle while they are figuring out Airprint.
 
Driverless printing.

That's a big hint. Think about it, how many times have you had to use a 100MB (600MB) download to get a freakin' printer working.

Apple might have gotten us (in an extremely limited fashion so far) a little closer to not doing that.

I'm enjoying that development.
 
Well, you got an email from someone at Apple who is paid to go though the thousands of emails that get to that address and then filtered for keywords.

Airprint just came out, so some employee sent you that so word starts spreading on the internet.

Next time, since you have Steve's ear :rolleyes: , ask him if it would be too much trouble for his geniuses to give us Email tones and a bluetooth toggle while they are figuring out Airprint.
Anything from that address is from Jobs. That's widely accepted.
 
Anything from that address is from Jobs. That's widely accepted.

Great. Let me tell him that emails are more important than new SMS tones.

You miss emails because of the PING. Emails for corporate users are very important.

New SMS tones are like 10 seconds long.

I don't get it.

OK. I've sent him one.

How long does it take if he actually replies?
 
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Great. Let me tell him that emails are more important than new SMS tones.

You miss emails because of the PING. Emails for corporate users are very important.

New SMS tones are like 10 seconds long.

I don't get it.

OK. I've sent him one.

How long does it take if he actually replies?


I am pretty sure it is from Steve. Look at the other two screens. It was sent from someone who is indeed on an iPhone. Since we are dealing with Apple here, I seriously doubt they are paying an employee thousands of dollars a year to 'efficiently' sift through thousands of e-mails using only an iPhone. ;)
 
I am pretty sure it is from Steve. Look at the other two screens. It was sent from someone who is indeed on an iPhone. Since we are dealing with Apple here, I seriously doubt they are paying an employee thousands of dollars a year to 'efficiently' sift through thousands of e-mails using only an iPhone. ;)
I agree that emails sent from that address are from Steve but there's no way it's him that opens the mailbox for that email address and reads it all. There must be so much email that gets sent to that address that there's no way on earth that any one person could read it all, especially if that one person also has to find the time to run one of the biggest companies on the planet.

My theory is that there are one or more people screening the emails (and Steve is not one of those people). Things that are obviously nutty are ignored. Things that are threatening are possibly passed to the police. Things that are obviously support issues are passed to support but each week a small number of emails get selected to be passed up to Steve for a personal reply, probably based on marketing considerations (e.g. we want to hype AirPrint this week so let's answer a question on that). Steve probably sets some criteria for his team (e.g. "this week I'm too busy to do any", or "this week give me five candidates related to AirPrint and I'll pick one to reply to").

- Julian
 
1) As a recipient of a Steve mail reply (or from the panel at Apple who poses as Steve) I am always bemused by those who either doubt ther veracity, or question why one should bother the CEO of a busy company (lest they take Steve away from the coding that might delay the next software release).

2) Driverless printing...great. However, will it be backwards compatible with older printers? If there will only be a short delay, then tell us the timeline so we don't have to hack code or pay $8-10 for a third party solution.
 
I agree that emails sent from that address are from Steve but there's no way it's him that opens the mailbox for that email address and reads it all. There must be so much email that gets sent to that address that there's no way on earth that any one person could read it all, especially if that one person also has to find the time to run one of the biggest companies on the planet.

My theory is that there are one or more people screening the emails (and Steve is not one of those people). Things that are obviously nutty are ignored. Things that are threatening are possibly passed to the police. Things that are obviously support issues are passed to support but each week a small number of emails get selected to be passed up to Steve for a personal reply, probably based on marketing considerations (e.g. we want to hype AirPrint this week so let's answer a question on that). Steve probably sets some criteria for his team (e.g. "this week I'm too busy to do any", or "this week give me five candidates related to AirPrint and I'll pick one to reply to").

- Julian

This is the only thing that makes any sense.I am sure he is replying back personally, but he has to have at least one person going through and sorting them before he sees them.
 
1) As a recipient of a Steve mail reply (or from the panel at Apple who poses as Steve) I am always bemused by those who either doubt ther veracity, or question why one should bother the CEO of a busy company (lest they take Steve away from the coding that might delay the next software release).

2) Driverless printing...great. However, will it be backwards compatible with older printers? If there will only be a short delay, then tell us the timeline so we don't have to hack code or pay $8-10 for a third party solution.

^ this. Well part 2.
Personally I don't care about the people doubting the e-mail. I think at this point in the game the reply mimics what apple's philosophy is with e-mails. Whether it is Steve Jobs or his staff, I don't think that matters. It's not as though this is an item you'd sell on eBay.

I want information. I want to know when my HP1012 laser jet printer hooked up to my $167 airport extreme will work with my iDevices. I want to know why it is that I can hook something up to an Apple product and still not reap the full benefits without spending money on a printer to replace one that works perfect.
 
I want information. I want to know when my HP1012 laser jet printer hooked up to my $167 airport extreme will work with my iDevices. I want to know why it is that I can hook something up to an Apple product and still not reap the full benefits without spending money on a printer to replace one that works perfect.


^This. Then again, I print so little. My HP 1012 is still using its original toner cartridge. :D
 
Oh I use mine for work frequently. I go through one every 1.5 months I think. the occasional printing of a ticket or something for personal use but still, I'd like to be able to do it.
 
I am pretty sure it is from Steve. Look at the other two screens. It was sent from someone who is indeed on an iPhone. Since we are dealing with Apple here, I seriously doubt they are paying an employee thousands of dollars a year to 'efficiently' sift through thousands of e-mails using only an iPhone. ;)

Believe it or not, they are. I'm not sure how the email address works, it may go to multiple people, but there is someone that reads those emails at the company. I know because I got a response back from a PR person when I sent an email to steve@apple.com. So, it may go to Jobs, but it definitely goes to others at Apple first.
 
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