e-mail problems

[machanback]

I hope that this is the right place to post this, and I apologize if it is a repeat, I could not find an answer in search. When I get mail from my friends and it has an attachment that is a video or wav, and I try to open it , all I get is a bunch of gobbledygook letters. I'm a switcher, so forgive me if this is just a basic fix, but I can't seem to open any attachments. The body of the mail is fine.

Thanks

Scott

 

[mackindergarten]

Hi,

I'm not exactly sure, what you mean by opening a .wav file (sound) you get strange letters (visual)?

Could you maybe post a screenshot to make things clearer?

/Rupert