E Mail stopped working

Discussion in 'MacBook Pro' started by sad but true, Dec 13, 2011.

  1. sad but true macrumors newbie

    Joined:
    Nov 30, 2011
    #1
    I havent received any email on my macbook pro since 10th Dec, but email still coming to iPhone.
    I can still send.
    I haven't changed anything
    Cheers
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    You need to provide some details.

    What email app, what is your smtp settings, are they the same for the phone and Mac. Did you verify that they're the same.

    Did you try to send yourself an email from your mac? Can your mac access the internet - maybe its a network issue.

    Do you see any connection errors/issues with your email app when starting it up
     
  3. sad but true thread starter macrumors newbie

    Joined:
    Nov 30, 2011
    #3
    Mac 5.1
    smtp settings are the same as they were before my last email was received and yes same as phone.
    I did send myself an email and got it on phone, I'm on the internet there is no network problem.
    No error messages
    Will send but no emails received
     
  4. thundersteele macrumors 68030

    Joined:
    Oct 19, 2011
    Location:
    Switzerland
    #4
    Your iPhone might be deleting the emails from the server when it reads them. Then when you fire up the Mac, it can't see them anymore.
     
  5. sad but true thread starter macrumors newbie

    Joined:
    Nov 30, 2011
    #5
    possible, but all has been fine for last 3 years.
    I haven't changed anything

    ----------

    Iv'e just checked on line account. All emails are there.
    something not right with mac mail
     
  6. squeakr macrumors 68000

    squeakr

    Joined:
    Apr 22, 2010
    #6
    Did you enable the firewall recently and have blocked the incoming port???

    Did you try deleting the account and recreating on the Mac?
     
  7. sad but true thread starter macrumors newbie

    Joined:
    Nov 30, 2011
    #7
    OK I set up iCloud on 29th November. everything fine until i realise hadn't had email on mac since 10th December.
    I just sent an email to my @me.com address and it came through

    ----------

    I haven't set up any firewall

    I will try and delete it and start again

    Thanks
     
  8. squeakr macrumors 68000

    squeakr

    Joined:
    Apr 22, 2010
    #8
    Have you tried taking the account offline in the Mail app and then taking it back online. That will reinitialize the account and sometimes fixes connectivity problems.
     
  9. sad but true thread starter macrumors newbie

    Joined:
    Nov 30, 2011
    #9
    Thanks.
    found that my account was offline for some reason, don't know how that happened
     
  10. ericrwalker macrumors 68030

    ericrwalker

    Joined:
    Oct 8, 2008
    Location:
    Albany, NY
    #10
    I've seen that happen with MS Outlook. What program were you using for your email?
     
  11. squeakr macrumors 68000

    squeakr

    Joined:
    Apr 22, 2010
    #11
    Glad it worked out for you. Sometimes they will go offline if connectivity is lost and not reconnect (they usually reconnect on their own, but sometimes need a little help). I find it weird that it gave no notification of it being offline. Usually they show a gray filled circle with a tilde in it, and this means the account is offline>
     
  12. sad but true thread starter macrumors newbie

    Joined:
    Nov 30, 2011
    #12

    Thanks again guys

    Mac5.1 mail
     

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