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Early 2011 Mbp problem with Facetime app

M

MPB11

macrumors regular
Original poster
Feb 2, 2011
159
0
Hey all,

I have an early 2011 15 inch mbp and I had some problems with the facetime app lately (3 times this week), so here's the situation: I start having a facetime conversation with someone and after 2-3 minutes, the person with who I'm speaking tells me she/he can't hear me anymore, even if the camera still works, it looks like my microphone turns off. I've open the system preferences and noticed that my mic seems to work properly but people just can't here me. The only way so far I found to make it work again i to do a restrart which is really annoying. I have no idea if it's a software or hardware problem....anybody can help?

thanks !

P.s.: sorry if I made some mistakes writting this down, english is not my first language! :)
 
Does this only happen with facetime? That is, if you were doing a video chat with iChat, does it work fine? If you're recording video through iMovie, does it work there?
 
I'll try tonight (i'm at the office right now) and see if it happens with any other apps but what bugs me is that the mic really seems to work since I'm capable of having a conversation for 2-3 minutes and then boom, it stops working, I'll get back to you tonight, thanks for your help.
 
Detrius said:
Does this only happen with facetime? That is, if you were doing a video chat with iChat, does it work fine? If you're recording video through iMovie, does it work there?
Click to expand...

Alright so I tested my mic with iMovie and photobooth and I can hear myself loud & clear so it seems to be working perfect but with facetime it just stops during a conversation! it's really anoying
 
Since it doesn't stop working in other apps, that effectively limits the issue to FaceTime itself. Try FaceTime under a clean user. If that works, clear out FaceTime preferences and caches in your home directory. If it doesn't, try reinstalling FaceTime (if applicable), and cleaning out global FaceTime caches and preferences.
 
I've had the same issue but I'm overseas so I assumed it just my shoddy internet connection, but sometimes it would be working fine and when I plug in my iPhone headphones to use the mic so I have to talk so loud, then the sound would cut out completely and unplugging would not make it work. I even tried this at home on a better connection during my leave. Did the same thing. I assumed that meant that the apple iPhone earbuds were not compatible?

Anyway, I'll try those tips as well and see if I have any luck. Mine seems to be a FaceTime only issue as well. Skype works fine as does Yahoo instant messenger.
 
hmm, wondering if you guys fixed it or not, I don't know if I should just keep using skype or grab Facetime..
 
IMO facetime is easier to use but skype comes in handy when you're trying to reach someone over 3g.
 
I don't normally use it but have a friend that does. So I just connected with him and ours are working just fine.
 
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