Early 2011 MBP rebooting randomly

Discussion in 'MacBook Pro' started by JDotAppleFan, Aug 31, 2014.

  1. JDotAppleFan macrumors newbie

    Aug 31, 2014
    Hey all- I'm new here and looking for some advice regarding my early 2011 MBP, 15 inch randomly rebooting. It has actually done this for years but recently it seems to do it more often. It seems completely random, in that I have found nothing that triggers it. Other than that, it runs like a thing of beauty. I've searched all over the internet and have been unable to find any fix that works for me. I have been saving an "error log" for the last couple of weeks, thinking it may help someone assist me. This is the 2011 MBP with the dedicated video card. It does not seem to be a heating issue, because it doesn't seem to matter how long it's been running or whether I'm playing a video game or simply have a single word document up.

    Caveat: On one occasion (out of probably hundreds over the years now)- the reboot occurred right after I unplugged a usb mouse.

    Caveat: When I used to run windows via bootcamp- I didn’t seem to get any forced reboots.

    This is what I've tried so far:

    • Reset PRAM and SMC
    • Replaced RAM (I did this mostly just as an upgrade- but it has had no effect either way)- went from 4gb to 16 gb.
    • Turned indexing off.
    • Turned the option of “automatic graphic card switching” off.
    • Reinstalled the OS.
    • Made sure all updates were installed.
    • Maybe other stuff which I can’t think of.

    I’m pretty desperate at this point. I need my laptop for work. I feel like I’m going to be forced to go purchase a new 13 inch macbook air. (I guess there are worse things, but this mbp runs so great otherwise- I’d hate to gie up on it) It would be difficult for me to take it into a shop as I have confidential data from work which I fear would be difficult to purge. And frankly, I can’t afford to go a week without this laptop.

    I apologize if others have posted about similar problems. I’ve searched and have tried everything I found which seemed inside my ability level.

    Any other thoughts? I can copy and paste the error log I’ve been keeping (or part of it).

    Thanks all,

  2. snaky69 macrumors 603

    Mar 14, 2008
    Your computer could be affected by the graphics card failing on those models. It is a known issue that has yet to be acknowledged by Apple, unfortunately.
  3. JDotAppleFan thread starter macrumors newbie

    Aug 31, 2014
    I thought that could be the issue. But wasn't sure since everything seems to works fine. There also doesn't seem to be any "graphical hiccups".
  4. snaky69 macrumors 603

    Mar 14, 2008
    I had the 8600GT in my 2008 MBP fail me, and I never had any graphical hiccups either. But I'd get kernel panics, random reboots and freezes.
  5. JDotAppleFan thread starter macrumors newbie

    Aug 31, 2014
    Solutions? Can I replace my graphic card? I think I still need someone to look at my error logs.
  6. illusionx macrumors 6502

    Jul 4, 2014
    Brossard, QC
    2011 MBP 15 would have ATi graphics thus not affected by the known nvidia issue.

    I suggest OP running memtest86 to see if this could be the issue.
  7. T5BRICK macrumors G3


    Aug 3, 2006
    There is a fairly common issue with the ATI GPUs in the 2011 MacBook pros. Apple hasn't responded with any kind of a fix, but it seems to be happening more often.
  8. snaky69 macrumors 603

    Mar 14, 2008
    On about 99% of laptops, the graphics card is part of the mainboard or logicboard. It cannot be switched out by itself. Either you replacing the whole thing (which is costly) or you live with it.
  9. JDotAppleFan thread starter macrumors newbie

    Aug 31, 2014
    I appreciate people chiming in. I really think I'm going to have to replace. It seems to be getting more common. Maybe someone can look at this log for me? (I have many more saved if it would be helpful) Thanks in advance.

    Anonymous UUID: 83A527A9-2B1D-6C58-ED19-827AAF18ABE9

    Sun Aug 31 12:48:16 2014
    panic(cpu 0 caller 0xffffff8021cdc24e): Kernel trap at 0xffffff7f63160589, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff7f63160589, CR3: 0x0000000009d8f077, CR4: 0x00000000000606e0
    RAX: 0x0000000000000200, RBX: 0xffffff8045e1ec00, RCX: 0x0000000000000001, RDX: 0xffffff820ccc5010
    RSP: 0xffffff820daf3ab8, RBP: 0xffffff820daf3af0, RSI: 0x0000000000000001, RDI: 0xffffff820ccc2010
    R8: 0xffffff820ccc2010, R9: 0x0000000000000001, R10: 0x0000000000000000, R11: 0x0000000000000000
    R12: 0xffffff820ccc4010, R13: 0x0000000000000002, R14: 0xffffff7fa3817328, R15: 0xffffff820ccc5010
    RFL: 0x0000000000010246, RIP: 0xffffff7f63160589, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0xffffff7f63160589, Error code: 0x0000000000000010, Fault CPU: 0x0

    Backtrace (CPU 0), Frame : Return Address
    0xffffff820daf3740 : 0xffffff8021c22f79
    0xffffff820daf37c0 : 0xffffff8021cdc24e
    0xffffff820daf3990 : 0xffffff8021cf3746
    0xffffff820daf39b0 : 0xffffff7f63160589
    0xffffff820daf3af0 : 0xffffff7fa37c6e85
    0xffffff820daf3b20 : 0xffffff7fa37c663a
    0xffffff820daf3b70 : 0xffffff7fa37c5b4b
    0xffffff820daf3bc0 : 0xffffff7fa379a50f
    0xffffff820daf3c80 : 0xffffff7fa387412a
    0xffffff820daf3ce0 : 0xffffff7fa387443d
    0xffffff820daf3d80 : 0xffffff7fa31819a0
    0xffffff820daf3dd0 : 0xffffff7fa3181793
    0xffffff820daf3df0 : 0xffffff7fa31815b1
    0xffffff820daf3e60 : 0xffffff7fa317cbf8
    0xffffff820daf3ef0 : 0xffffff7fa317c997
    0xffffff820daf3f30 : 0xffffff80220d01fe
    0xffffff820daf3f70 : 0xffffff8021cc9b8d
    0xffffff820daf3fb0 : 0xffffff8021cf3f66
    Kernel Extensions in backtrace:
    dependency: com.apple.kext.OSvKernDSPLib(1.14)[7C60EDB3-7527-3412-B424-C9A667A65B92]@0xffffff7fa3160000
    dependency: com.apple.vecLib.kext(1.0.0)[3DB9AEA5-1A08-36B0-9124-6AD6C61AC452]@0xffffff7fa3755000
    dependency: com.apple.kext.OSvKernDSPLib(1.14)[7C60EDB3-7527-3412-B424-C9A667A65B92]@0xffffff7fa3160000
    dependency: com.apple.iokit.IOAudioFamily(1.9.7fc2)[092DA230-DD20-3369-A32B-E162A496C638]@0xffffff7fa3172000
    dependency: com.apple.driver.AppleHDAController(2.6.3f4)[1888BEFD-65E0-3DA3-9839-362AF6702F57]@0xffffff7fa373b000
    dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xffffff7fa2b5f000
    dependency: com.apple.iokit.IOAudioFamily(1.9.7fc2)[092DA230-DD20-3369-A32B-E162A496C638]@0xffffff7fa3172000
    dependency: com.apple.iokit.IOHDAFamily(2.6.3f4)[D5553D5D-E7F2-303E-A720-66A7916E4E75]@0xffffff7fa3704000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7fa2b1c000
    dependency: com.apple.driver.DspFuncLib(2.6.3f4)[8A2CD302-126B-383C-B46B-FEA3CDEA65C9]@0xffffff7fa3784000

    BSD process name corresponding to current thread: coreaudiod

    Mac OS version:

    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide: 0x0000000021a00000
    Kernel text base: 0xffffff8021c00000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

    System uptime in nanoseconds: 4744495886630
    last loaded kext at 1300372025509: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa44c2000, size 49152)
    last unloaded kext at 1379759558019: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa44c2000, size 32768)
    loaded kexts:
    com.vmware.kext.vmioplug.10.5.2 10.5.2
    com.avatron.AVExFramebuffer 1.7
    com.avatron.AVExVideo 1.7
    com.razer.common.razerhid 1.03
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AGPM 100.14.28
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleMikeyDriver 2.6.3f4
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.driver.AppleIntelHD3000Graphics 8.2.4
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.kext.AMDFramebuffer 1.2.4
    com.apple.driver.AppleLPC 1.7.0
    com.apple.AMDRadeonX3000 1.2.4
    com.apple.kext.AMD6000Controller 1.2.4
  10. Mr. Retrofire macrumors 601

    Mr. Retrofire

    Mar 2, 2010
    Remove the kernel extensions and reboot your Mac! This should solve your problem.
  11. JDotAppleFan thread starter macrumors newbie

    Aug 31, 2014
    wow seriously? how? (sorry not as techy as most of you all)
  12. CaffeinatedNoms macrumors member


    Jun 8, 2014
    Northeast England
    This is me throwing in what I can gather from that crash dump... but everything there seems to be saying you're suffering an audio issue that's causing a panic-shut-down rather than a kernel panic - the presence of MCE Reporter indicating that the computer is making the decision to halt, rather than being forced to halt.

    More than that I cannot tell, I'm afraid.
  13. JDotAppleFan thread starter macrumors newbie

    Aug 31, 2014
    So how can I remove these extensions? (been looking for info online)
  14. JDotAppleFan thread starter macrumors newbie

    Aug 31, 2014
    I'm using kext wizard now (first time ever) but it doesn't seem to show those particular "kexts"... help?


    I was wrong- it does show two of them. The avatron ones. How do I delete them though?
  15. JDotAppleFan thread starter macrumors newbie

    Aug 31, 2014
    Okay- I deleted them (just like you would any file)- then "rebuilt the cache" w/ Kext Wizard. For some reason- I didn't see the razor one... weird. If this works- I'm going to kiss you guys. I know what the AVA ones had to do with. Says they were installed back in 2012- which I can believe.
  16. JDotAppleFan thread starter macrumors newbie

    Aug 31, 2014
    Sigh- I thought was in the clear after deleting the kernel extensions related to AVA. (both of them). I just had a reboot and got the below. Can anyone suggest anything else? Thanks in advance.

    Anonymous UUID: 83A527A9-2B1D-6C58-ED19-827AAF18ABE9

    Tue Sep 2 14:46:04 2014
    panic(cpu 0 caller 0xffffff802aedc24e): Kernel trap at 0xffffff802aea6cf5, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0x00000001062ba000, CR3: 0x0000000121f4e084, CR4: 0x00000000000606e0
    RAX: 0xbfffff803147b698, RBX: 0xffffff8031469608, RCX: 0xffffff803274e820, RDX: 0xffffff802b4d0b40
    RSP: 0xffffff8216aa3670, RBP: 0xffffff8216aa36a0, RSI: 0x0000000000001000, RDI: 0xffffff8031469608
    R8: 0x0000000000000000, R9: 0x0000000000001000, R10: 0x0000000000cb6000, R11: 0x0000000000000202
    R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000000001
    RFL: 0x0000000000010283, RIP: 0xffffff802aea6cf5, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0x00000001062ba000, Error code: 0x0000000000000000, Fault CPU: 0x0

    Backtrace (CPU 0), Frame : Return Address
    0xffffff81eba80c50 : 0xffffff802ae22f79
    0xffffff81eba80cd0 : 0xffffff802aedc24e
    0xffffff81eba80ea0 : 0xffffff802aef3746
    0xffffff81eba80ec0 : 0xffffff802aea6cf5
    0xffffff8216aa36a0 : 0xffffff802ae6cf28
    0xffffff8216aa3830 : 0xffffff802afd2dd3
    0xffffff8216aa3890 : 0xffffff802afd14c2
    0xffffff8216aa3a30 : 0xffffff802afd0d75
    0xffffff8216aa3cf0 : 0xffffff802b16bc16
    0xffffff8216aa3d80 : 0xffffff802affe011
    0xffffff8216aa3e00 : 0xffffff802aff3bc5
    0xffffff8216aa3e50 : 0xffffff802b1f20be
    0xffffff8216aa3ef0 : 0xffffff802b1f2239
    0xffffff8216aa3f50 : 0xffffff802b240a33
    0xffffff8216aa3fb0 : 0xffffff802aef3f46

    BSD process name corresponding to current thread: IMDPersistenceAg

    Mac OS version:

    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide: 0x000000002ac00000
    Kernel text base: 0xffffff802ae00000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

    System uptime in nanoseconds: 40205702588902
    last loaded kext at 37221553556014: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fad6ba000, size 49152)
    last unloaded kext at 37360254118267: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fad6ba000, size 32768)
    loaded kexts:
    com.razer.common.razerhid 1.03
    com.vmware.kext.vmioplug.10.5.2 10.5.2
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AGPM 100.14.28
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.kext.AMDFramebuffer 1.2.4
    com.apple.AMDRadeonX3000 1.2.4
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleIntelHD3000Graphics 8.2.4
    com.apple.driver.AppleLPC 1.7.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
    com.apple.driver.AppleMikeyDriver 2.6.3f4
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.kext.AMD6000Controller 1.2.4
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleMuxControl 3.6.22
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleIRController 325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.6.6
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.driver.AppleSDXC 1.5.2
    com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.driver.AppleFWOHCI 5.0.2
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.driver.DspFuncLib 2.6.3f4
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOSurface 91.1
    com.apple.iokit.IOBluetoothFamily 4.2.6f1
    com.apple.iokit.IOAcceleratorFamily 98.22
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.driver.AppleHDAController 2.6.3f4
    com.apple.iokit.IOHDAFamily 2.6.3f4
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.kext.AMDSupport 1.2.4
    com.apple.AppleGraphicsDeviceControl 3.6.22
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.driver.AppleGraphicsControl 3.6.22
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleSMBusController 1.0.12d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
    com.apple.driver.AppleUSBMultitouch 240.9
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
    com.apple.driver.AppleThunderboltNHI 2.0.1
    com.apple.iokit.IOThunderboltFamily 3.3.1
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IO80211Family 640.36
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IOUSBFamily 683.4.0
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 1.69f4
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x01BA, 0x202020202020202020202020202020202020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x01BA, 0x202020202020202020202020202020202020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (
    Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
    Serial ATA Device: MATSHITADVD-R UJ-898
    USB Device: Hub
    USB Device: Razer Imperator
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: IR Receiver
    Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

Share This Page