I just don't understand this. Everyone I talk to in Orange County and Los Angeles who uses Sprint is hapy with thema nd has the same data speeds as I do on Verizon. Voice quality is great, coverage is great, etc..
I was even with Sprint before I dropped them for Att the iPhone- that absolutely sucked! The coverage was noticeably worse than Sprint. I left when the Verizon iPhone came out, but I had been hoping Sprint would get it. Then They did a few months later... and now I regret not waiting for Sprint.
On top of that, in crowded areas I do lose Verizon coverage- Irvine Spectrum, Angels game, Disneyland, etc. But my Sprint friends- they are still good.
I am just not understanding all the anti-sprint sentiment- they have unlimited data, better plans cost-wise, and I have never seen a problem with coverage.
I mean, even if you are a Verizon or ATT fan, you should be cheering them on- their plans are cheaper with unlimited data- that market competition will benefit you as a customer of their competitor!
Yeah, it seems like everyone who is reporting that they get good coverage with Sprint is on the west coast. They must have better coverage over there than on the east coast where I am.
As for Sprint's plans being cheaper, in my case they actually are not. I am on the 450 minutes plan with unlimited data, because I usually don't use more than 450 landline minutes. BUT, a few months in the last eleven, I have gone over and got hit big time for it. Even though my base bill after taxes, etc. is around $88 (with a discount I arranged), my average bill over the last eleven months has been $105. So, by switching to Verizon, I am paying probably around $95 after the taxes, etc., but I am guaranteed I will never be charged more because I absolutely never go over 1GB of data in a month. I've checked my actual data usage since I got my first smartphone four years ago, and I never once have passed 1GB. So, in the long run, over the next year, I will save myself an estimated $120 by switching to Verizon. You can take away from the the ETF to leave Sprint of $240, but then add back about $120 to sell my current phone, and I'm breaking even, plus I get to have the new iPhone at the subsidized price, AND since I'm on the east coast, switching to Verizon means I will actually be able to use data on my phone, which will be a big plus for me.
Regarding customer service, true story: When I first got the phone with Sprint, the online account thing wouldn't let me setup my account. I had to spend over one hour on the phone with about six different customer support people trying to get it figured out so I could set up an online account, and a couple of them tried very aggressively to sell me another phone before they would talk to me about the problem I was having. I literally yelled at the last guy when he started with his sales pitch, and he kept on going with the pitch as if I was sitting there quietly, listening to him.