ebay and warrenty

Discussion in 'Mac Basics and Help' started by chris200x9, Feb 11, 2015.

  1. chris200x9 macrumors 6502a

    Joined:
    Jun 3, 2006
    #1
    My mac's screen just broke. I bought a may 2014 macbook air off of ebay so I know for sure it's under a year old. Will I have any problem bringing it in for repair to an apple store since I didn't buy it from apple or a licensed 3rd party reseller?
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    Do you think they'll ask for the original receipt? I don't think it will be an issue, but I haven't purchased a MBP from eBay so I can't say for sure.

    When I have brought in my laptop for repair, they never asked for my receipt, but then that was several years ago, things could have changed.
     
  3. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #3
    The warranty follows the device, not the owner, and is honored, regardless of where it was purchased.

    You can check your remaining warranty and/or AppleCare coverage here
     
  4. Macky-Mac macrumors 68030

    Macky-Mac

    Joined:
    May 18, 2004
    #4
    on the other hand.......I was asked for a receipt for a Mac I bought from a store other than Apple, so one never knows.
     
  5. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #5
    They should have never asked for a receipt and if you told them you didn't have one, they are required to still honor the warranty. It doesn't matter who buys a Mac, where they buy it from, or who takes a Mac in for service. If the device is covered by warranty (verified by checking the serial number), they have to honor it. The only variation is if they don't have a record of the original purchase. If you check your warranty status online and it shows the device being covered, you don't need a receipt.
     
  6. Macky-Mac macrumors 68030

    Macky-Mac

    Joined:
    May 18, 2004
    #6
    that was the situation of course
     

Share This Page