I have quite a bit of experience selling on eBay, and they almost always side with the buyer.
I assume the buyer opened the return as “item not as described.” If so, I’m 99% sure eBay will make you accept the return (if it hasn’t already been automatically accepted), and then go from there once you get the phone back.
I assume the buyer opened the return as “item not as described.” If so, I’m 99% sure eBay will make you accept the return (if it hasn’t already been automatically accepted), and then go from there once you get the phone back.