Ebay procedure.

Linam

macrumors regular
Original poster
Dec 25, 2005
107
0
I just got this message from a buyer:
I would like to retract my bid, as I didn't realise that there was a $30 postage cost for this. Please cancel my bid.
Thanks in advance,

However the most expensive postage is $30 the cheapest is $14. Do I have to cancel the bid? Or what should I do. I replied saying that it is that the cheapest is $14.

Thanks
 

clayj

macrumors 604
Jan 14, 2005
7,492
400
visiting from downstream
Linam said:
I just got this message from a buyer:
I would like to retract my bid, as I didn't realise that there was a $30 postage cost for this. Please cancel my bid.
Thanks in advance,

However the most expensive postage is $30 the cheapest is $14. Do I have to cancel the bid? Or what should I do. I replied saying that it is that the cheapest is $14.

Thanks
Wait for them to respond, is what I would do. Beyond that, doesn't eBay have guidelines for how to deal with canceled/retracted bids?
 
Comment

CanadaRAM

macrumors G5
If the buyer sent this to you before the end of the auction, you pretty much have to retract it. If the auction is already closed, and presuming your shipping policies and costs were clearly laid out on the auction itself, you can explain the shipping and attempt to hold them to it, or send in a non-paying bidder complaint to eBay.



(One caveat... if you are selling an item worth a low value, and are charging appreciably more than the true shipping cost, in order to jack up the profit on the auction, then you have no sympathy from me...)
 
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grapes911

Moderator emeritus
Jul 28, 2003
6,994
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Citizens Bank Park
I don't think that this is enough reason to warrant a cancellation. Personally I would cancel it anyway though, because if this person wins there is a good chance you won't get paid anyway.
 
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Deepdale

macrumors 68000
May 4, 2005
1,965
0
New York
grapes911 said:
I don't think that this is enough reason to warrant a cancellation. Personally I would cancel it anyway though, because if this person wins there is a good chance you won't get paid anyway.
Good point ... this one has the key ingredient to becoming an ebay screw you deal.
 
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Linam

macrumors regular
Original poster
Dec 25, 2005
107
0
Thanks I am still waiting for him to respond.
 
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Linam

macrumors regular
Original poster
Dec 25, 2005
107
0
The guy is now pestering me to cancel the bid saying he wants to give a more realistic bid (he is $0.5 over the second bid). What should i do now??
 
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hubristol

macrumors regular
Nov 28, 2005
102
0
As long as the auction isn't over I would just save yourself the headache and cancel the bid like he requested. Like another poster mentioned, if you don't he may possibly end up just not paying you if he wins. If he is only $0.50 over the next highest bidder then you're not losing that much as you may if you have to relist it.
 
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DerekW69

macrumors member
Feb 13, 2005
33
0
I agree with CanadaRAM. If you hold him to it, he's not going to pay you anyway. May as well go with the next bidder since the bids are close. Definitely report him — especially if your auction terms were clear.
 
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Linam

macrumors regular
Original poster
Dec 25, 2005
107
0
I know what you mean but its annoying especially the tone he is taking. He is being very pushy.
 
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Linam

macrumors regular
Original poster
Dec 25, 2005
107
0
I am going to wait till just before bidding ends then cancel report him.
 
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DerekW69

macrumors member
Feb 13, 2005
33
0
If he's being pushy, he will not pay. I might cut someone some slack if they had really good feedback and took a humble tone. Mistakes happen. But it's your auction and he needs to play by your rules.
 
Comment

DerekW69

macrumors member
Feb 13, 2005
33
0
Again I second CanadaRAM. If you time it wrong, you could lose both buyers if #2 moves on to another item. Best just to do it now and get him out of your hair.
 
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hubristol

macrumors regular
Nov 28, 2005
102
0
I'm sorry, but unless he's bidding significantly higher than the other bidders, and you're willing to go through the hassle of trying to get the money from him if he wins, just cancel the bid. The whole situation seems to be intensifying over the bidders mistake in bidding. I would just cut the guy some slack and cancel the bid especially since the auction isn't even over.
 
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DerekW69

macrumors member
Feb 13, 2005
33
0
grapes911 said:
Actually, he has to play by eBay's rules. They do give people instances when they can back out. I just don't know if this qualifies.

I was referring to his auction/shipping terms, which the bidder apparently didn't read.

Changing one's mind or having buyer's remorse does not qualify, but in this case it's easier to let him cancel and move on.
 
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