Just wondering what to expect in my ebay case that I just escalated. I tried to find some clear guide lines on ebay but damn if that site isn't as black and white as it should be. Anyway, I paid 8 bucks plus 20 s&h for a used vcr. When it arrived, the seller did not package it correctly and the part where the tape goes was filled with the packaging peanuts. I took them all out (I think), hooked it up and it would pass the cable tv signal to the tv and it sounded like the tapes were playing properly but I had no signal on the tv. I even switched tapes and wires. Anyway, I complained to the seller and he didn't write back. I waited the 2 days plus you are supposed to and opened a case. He then offered by the 8 bucks back and I can keep the broken unit. Is this normal? Someone sends something that gets damaged in transit and doesn't offer a full refund? I escalated the case but was curious to hear from other buyers/sellers about this.