ECG does not work

[dor2201]

I have an Apple Watch Series 4 that I bought in France.
I live in Israel.
I updated my iPhone to iOS 12.2 and WatchOS 5.2.
I am trying to activate the function of ECG and it writes to me as in the picture.
I tried to change my settings and it did not work

 

[richard371]

You have to activate or update in a country where it’s supported.

 

[henry72]

Does changing the country to US on both iPhone and Watch work?

 

[danny842003]

Does changing the country to US on both iPhone and Watch work?

No

 

[dor2201]

You have to activate or update in a country where it’s supported.

Should I fly to Europe for this ?? There is no other way?

 

[firewire9000]

Should I fly to Europe for this ?? There is no other way?

It seems so.

 

[twisted-pixel]

pretty sure it wont work in the UK too..although I don't see why they can't use it, just uncertified. To me it makes no sense to remove it. You can buy any number of 'health supplements' that have no certified benefits at all, but they still sell them.

 

[mrklaw]

I'm in the UK and the app appears on my watch, it takes me through setup on the iphone in the health section - but when it says 'do a test run' I can't open it from my watch - looks like the icon is greyed out? Tried restarting the watch but still the same.

Should be supported in the UK and I don't get the message the OP posted. If I skip the test run it completes the setup but still the app won't launch from the watch

 

[Dino F]

pretty sure it wont work in the UK too..although I don't see why they can't use it, just uncertified. To me it makes no sense to remove it. You can buy any number of 'health supplements' that have no certified benefits at all, but they still sell them.

....surely it should work now seeing that its been officially supported:

https://www.macrumors.com/2019/03/27/apple-releases-watchos-5-2/

 

[seble]

I undertook an ECG last night and it operated just fine (UK)

 

[BillGates1969]

I'm in the UK and the app appears on my watch, it takes me through setup on the iphone in the health section - but when it says 'do a test run' I can't open it from my watch - looks like the icon is greyed out? Tried restarting the watch but still the same.

Should be supported in the UK and I don't get the message the OP posted. If I skip the test run it completes the setup but still the app won't launch from the watch

I think others have noted that if you open the heart app on the watch that will activate it