Edison Mail issues

rbf1138

macrumors 6502
Original poster
Dec 22, 2007
392
12
Is anyone else having issues with Edison Mail not showing new and/or accurate badge counts? Sometimes I'll have 1 new/unread email but the badge will show 2 and now in iOS 13 I may have 10 new emails but no badge at all.
 

Donnation

macrumors 65816
Nov 2, 2014
1,084
1,120
Yes I’m having major problems with it. I’ve actually had to stop using it until they figure out and fix whatever this issue is. I am not getting any notifications at all and have to manually go into the app to see if I have any new emails. There must be some type of issue with their servers because it was working great on iOS 13 and then all of a sudden it stopped working.
 
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calbear85

macrumors newbie
Dec 26, 2008
7
2
Me too! Notifications are nonexistent on my iPhone 11. What is interesting is that it appears to be working on my wife’s 8+ with iOS 13.
 
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rbf1138

macrumors 6502
Original poster
Dec 22, 2007
392
12
Yes I’m having major problems with it. I’ve actually had to stop using it until they figure out and fix whatever this issue is. I am not getting any notifications at all and have to manually go into the app to see if I have any new emails. There must be some type of issue with their servers because it was working great on iOS 13 and then all of a sudden it stopped working.
Me too! Notifications are nonexistent on my iPhone 11. What is interesting is that it appears to be working on my wife’s 8+ with iOS 13.
Make sure to email them and tell them about this issue. The more people actively reporting on it the better.
 

nelonez

macrumors newbie
Nov 2, 2014
3
1
Dallas,TX
Same issue here.. I thought I was going crazy not receiving any notifications for new emails. I had to completely stop using the app due the issue.

Sent an email to support. Hopefully it gets resolved quickly.
 

reyalP

macrumors 6502
Oct 10, 2012
323
113
I'm not getting any notifications through Edison. I ended up switching to Outlook. Hopefully they get this fixed soon.
 

2Xtreme21

macrumors member
Nov 25, 2013
33
16
There’s another thread in the iPhone forum about this.. no fix though. I switched to the Gmail App for personal and Outlook for business E-Mails in the meantime.

Support ticket also submitted from my side.
 

ILowry82

macrumors 6502
Sep 26, 2014
289
89
I love Edison mail. However it won’t notify me when I get a new email. It’s doesn’t appear to fetch new messages. I’ve checked all the settings and they are correct. To get new messages I have to go into the app, it will fetch and download them. Some of them are hours old