Well life moves pretty quick and I have realized that my initial thoughts were flawed. I have been redirected on another course with similar goals just a different path. No longer is it the case that I want to study apple, well not at first anyway. I now see that it is in my interest to learn Cisco first, then incorporate that knowledge once mastered with apple since PC networks are still the industry standard.
I guess my question is now
Since I am coming from the liberal arts side of the house with very little in depth computer knowledge, how do I close that gap with my peers who will have much more experience. Do you recommend any literature, or videos I should watch?
Aside from Cisco, do you recommend any other platforms I should learn? Certificates that I should obtain?
Thanks!
Technical - Being a programmer is a good thing but not that much of a benefit if you are going into Cisco/Microsoft certifications. I too had a liberal arts degree (business human resources) and what technical stuff was not too hard
Gap - Employers don't care if you a whiz in math and physics and while old school networking professionals had engineering bachelor's degrees, the posts once held by them were actually replaced by certified technicians where some had degrees and others didn't
Literature - Anything other than Microsoft press is great. O'Reilly is good once you are into it some time. Scott Mueller's book on fixing PCs is the ultimate first step for any technician or network engineer/administrator. Mueller's book is considered the bible of computer repair or the A+ certification. A+ is a certification great for basic stuff including security (Security+) and networking (Network+). Just two of the basic CompTIA certifications like A+ and another may be all you need in your career. It's that useful to employers.
Platforms - Cisco, Microsoft, Linux, and way down the line, Apple. Also besides CompTIA certifications, the CISSP is a good advanced security certification. Cisco has the most advanced certification which not only is the most respected in certifications, but the best letters you can have behind your name, including PhD, and that's the Cisco CCIE which is the Cisco Certified Internetworking Expert. It was originally the certification that Cisco router salespeople had to have in order to know and sell this stuff and be able to offer minor answers to servicing. It covers so much that it's still the absolute gold standard and among over a million takers of the test, fewer than 1,000 people achieved this level back in the '90s.
You have your four year degree which is good and shows employers you can stick to something and have commitment. It does not make you a sage, but it's still better than nothing. Having a certification shows you can take some information that is rather dry, synthesize it, and pass the test. But having a degree and at least one certification is a great way to get a foot in the door.
Once you are in then it's your jobs and duties you have performed that will be all that matters. I would want somebody to fix my computer or network and I don't care if they have letters behind their name. You need the certification and/or simple bachelor's degree to have an advantage of getting the foot in the door. If all you have is a two year degree, then mention that.
There's still a great need for a lot of bodies on site to do IT work so it's not just given to only those with best degree and certification. The massive burnout in this field always allows for opportunity and advancement.