Educational pricing snafu with high end RMBP - get $60 back by calling Apple

macbook123

macrumors 68000
Original poster
Feb 11, 2006
1,859
81
For those of you who only became aware of the pricing snafu with the 2.6/512 RMBP after ordering, you can get your $60 back by calling Apple. I just did before my order even shipped.

For those who aren't even aware of what I'm referring to: In the education store, the 2.3/256 model can be customized to 2.6/512 which ends up costing $60 less than if you start right away with the 2.6/512 model. The difference stays the same when you add other upgrades like 16 GB of RAM (as I did).

Edit: Note that this may not work if you have already received your laptop, or especially if you're already past your 14 days of return, removing all leverage. Knowing Apple though I'd be surprised if they don't do it.
 

aislepathlight

macrumors member
Jun 16, 2010
39
0
CLE
For those of you who only became aware of the pricing snafu with the 2.6/512 RMBP after ordering, you can get your $60 back by calling Apple. I just did before my order even shipped.

For those who aren't even aware of what I'm referring to: In the education store, the 2.3/256 model can be customized to 2.6/512 which ends up costing $60 less than if you start right away with the 2.6/512 model. The difference stays the same when you add other upgrades like 16 GB of RAM (as I did).

Edit: Note that this may not work if you have already received your laptop, or especially if you're already past your 14 days of return, removing all leverage. Knowing Apple though I'd be surprised if they don't do it.
I can verify that this worked for me as well! If you have ordered but not charged, it cannot be completed (or at least I was told so) - they can't credit you back money you haven't paid.
 

MBrandonLee

Suspended
Jul 5, 2012
41
0
I called and they did nothing. The website seems to be working fine and coming up with the same price, so I don't know how you guys are getting a cheaper price.
 

aislepathlight

macrumors member
Jun 16, 2010
39
0
CLE
I called and they did nothing. The website seems to be working fine and coming up with the same price, so I don't know how you guys are getting a cheaper price.
They changed the prices of the upgrades in the store. Previously, the upgrades saw discounts, such that upgrading the SSD cost $440 rather than $500, which means that if you selected the base model and upgraded, it cost less than selecting the pre-upgraded (which doesn't have discounts on the upgrades).
 

MBrandonLee

Suspended
Jul 5, 2012
41
0
They changed the prices of the upgrades in the store. Previously, the upgrades saw discounts, such that upgrading the SSD cost $440 rather than $500, which means that if you selected the base model and upgraded, it cost less than selecting the pre-upgraded (which doesn't have discounts on the upgrades).
I'm aware of that, I just don't know how people are getting a credit/refund with this.
 

macbook123

macrumors 68000
Original poster
Feb 11, 2006
1,859
81
I called and they did nothing. The website seems to be working fine and coming up with the same price, so I don't know how you guys are getting a cheaper price.
Interestingly today they stopped discounting the SSD today to make everything equal. That seems non-sensical as they're still giving the same 10% off the CPU and RAM.

When they looked into mine earlier today the SSD was still discounted on the site. So people had more than a day to jump on this deal since it came out.
 

minnus

macrumors 6502
Aug 12, 2011
347
0
Interestingly today they stopped discounting the SSD today to make everything equal. That seems non-sensical as they're still giving the same 10% off the CPU and RAM.

When they looked into mine earlier today the SSD was still discounted on the site. So people had more than a day to jump on this deal since it came out.
the CPU doesn't give 10% off anymore