Elements/Premiere Elements install help-Please

Discussion in 'Digital Photography' started by eatapeach, Jan 2, 2011.

  1. eatapeach macrumors newbie

    Joined:
    Aug 14, 2010
    #1
    Hi..

    I have a Mac Mini the first disk went in fine...Then I tried to install the 2nd and it stops saying

    - 0 fatal error(s), 11 error(s), 4 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
    ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
    ERROR: Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} has an action "install" but no resultState
    ERROR: Payload {861E2110-16F6-4E67-87F0-AF11332A4599} has an action "install" but no resultState
    ERROR: The following payload errors were found during install:
    ERROR: - PreMacContentInstaller_LangPacken_US: Install failed
    ERROR: - Presets: Failed due to Language Pack installation failure
    ERROR: - Common_LangPackCommonOther: Install failed
    ERROR: - Common: Failed due to Language Pack installation failure
    ERROR: - Presets_LangPackPresetsOther: Install failed
    ERROR: - PreMacContentInstaller: Failed due to Language Pack installation failure

    -------------------------------------------------------------------------------------
    I did restart and it happened a few more times...

    Thanks for any time/suggestions.
     
  2. CGJ macrumors newbie

    Joined:
    Jan 21, 2011
    #2
    Download the trial version form adobe's website and instead of installing as a trial, enter the serial number. That fixed mine. Adobe seems to have many defective discs. Hope it works!
     

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