- Apr 12, 2001
Elgato recently announced that it is recalling some of its Smart Power 6000 mAh battery packs, as they can overheat while recharging. The company sent out notices to app users today, letting them know about the recall.
According to the company, affected Smart Power battery packs were sold between September 2014 and January 2015 and "fall within a limited serial number range." Affected customers can check if their product is affected by entering their serial number on Elgato's website.
Elgato has ceased selling the Smart Power until it can release an updated version, and all current owners of affected products will receive a full refund. The company recommends that users cease using their battery packs until they're able to check whether they have a product with overheating issues, and Elgato also encourages all customers to return affected products "as soon as possible."
Article Link: Elgato Recalls Some Smart Power Battery Packs Due to Overheating