I bought a nearly brand new MacBook today (1 month old). The machine itself is in fantastic shape. However, for the life of me, I cannot get rid of the previous owners information. He was also not comfortable disclosing the password, which happens to be the admin - which is fine. I want to respect the guys privacy, despite no knowing him from atom. I have tried to do a total reformat, and his info is still there. I've tried the root password change - still there (and I'm fairly sure I did it right). I'm fine doing a 3rd reformat if it erases EVERYTHING (admin password and previous account especially) - but I am not seeing the option for that when I put the boot disk in or look around for it around. I just want this guys info gone, and mine in its place. What grinds my gears the most is that I've done this before. I got an iBook G4 back in 05' and managed to eliminate all the data and start from scratch. It's been a very disheartening afternoon because I know I've done this before...and can no longer figure it out (which is a testament to the consistent, incredible running of the G4 I currently type on). I'd really appreciate some help. Thanks.