eMac not initializing USB modem?

Discussion in 'PowerPC Macs' started by JanS, Jun 29, 2009.

  1. JanS macrumors newbie

    Jun 29, 2009
    Have older eMac with OX10.4, previously using external modem with dial-up. Just got Verizon UM175 USB modem and data plan. Mac wouldn't recognize modem. Installed Verizon VZNavigator software, setup, and launched. It recognizes modem, shows 3 out of 4 bars signal, and did 'successful initialization' of modem. BUT when telling it to connect to web, get error message saying "backchannel port failed to initialize." Anyone have a clue what to start checking? Verizon Mac rep doesn't. BTW, modem does work with PC laptop. thanks.

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