Email address to complain to?

http://www.apple.com/contact/feedback.html

Or sjobs@apple.com.

 

My wonder about the preorders is maybe Apple realized the screen problem by the time they had the store shipments ready to go so they just shipped that, and went back and fixed the preorders. Maybe they also are wanting to fix the firmware because it seems like it's much like an iPhone right now and that is causing the delay.

 

I was thinking the same thing they may be holding up the Shipments till they get a handle on what's going on.

 

This is not a firmware problem, it is a hardware problem as well as a different manufacturing process than used on the iPhone. The iPhone did not have this problem that I recall.

 

Maybe it has something to do with the screen being screwed into the case, instead of stuck in with adhesive, like the iPhone was.