Email attachment issue with MS Office.

I have an issue emailing MS-Office documents that I can't figure out.
- I have two systems, 24" iMac and 13" unibody Macbook both running SL.
- I have both Office 2004 and 2008 installed on both.
- I have two user accounts on each machine. (Mine and the wife's)
- When I attach Ms-Office documents to an email from my account on either machine, PC users can open them fine.
- When my wife attaches MS-Office documents on either machine, PC users cannot open them.
- We are both in school and often upload documents to our school's website. The same behavior is noticed.

I have made sure that the "Send Windows Friendly Attachments" is always checked, and pay close attention to file format IE. .doc/.docx but still can't figure out what is going on with my Wife's account.

Anyone solved this before?

Thanks,

Dave

 

You have pointed me to do some investigation. I will need to do some emailing to make sure I can answer your questions properly. Unfortunately, I won't be able to do that until later today. Thanks for your response and I'll do some more testing and post my findings.

Thanks,

Dave

 

I did some testing this evening. I created Word documents with both 2004 and 2008.
- I emailed each file separately to myself and checked my email under Windows.
- When I received the email with a 2004 doc in it, the file didn't have a file extension. The file didn't open until I added .doc to the end of the file. This may be because I have an old version of MS Office on Windows. (2001 I think)
- When I emailed a 2008 doc everything worked perfectly.

So I have narrowed the problem down to something fishy with Office 2004. Since I have Office 2008 and everything works fine, I took the lazy way out and instructed the wife to only use Office 2008. I created 2008 icons on her dock and hopefully she won't have any issues with it.

I appreciate all the help guys.

Dave