Evidently, I am not making myself clear. Before when we would "attach" a file, it would insert an icon into the email that you could click on and open the document--this was either for a Word document or a PDF. Since we have the new Mac version of Word, several people can not open our Word documents, so we have been saving them as PDF's and then attaching them to our emails--as a link. Just recently, it has started inserting the complete document into the email instead of inserting the icon to click on.