Email Crashes

Discussion in 'OS X El Capitan (10.11)' started by grimfool, Aug 20, 2015.

  1. grimfool macrumors member

    Joined:
    Nov 5, 2011
    #1
    After downloading public beta 5 my email crashes whenever I start it. Have sent feedback to Apple. Is there anything I can do to get it working? - I've rebooted several times to no avail
     
  2. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #2
    If you can find mail database and smash it in finder, you may be able to give another try.
     
  3. verniesgarden macrumors 6502a

    verniesgarden

    Joined:
    May 29, 2007
    Location:
    Portland, Or
    #3
    I went to "user"/library/mail then deleted everything in that folder. Mail worked perfectly after that.

    hope that helps!
     
  4. grimfool thread starter macrumors member

    Joined:
    Nov 5, 2011
    #4
    Thanks, but I turned off the email accounts in preferences and then started Mail and turned the emails accounts on one by one and it stayed up :). It appears to be a problem with my .mac account as although I have my inbox and sent folders working OK some of my flagged emails (specifically red, yellow & green) are not available whereas the blue & purple are
     
  5. arubinst macrumors 6502

    Joined:
    May 26, 2008
    Location:
    Lausanne - Switzerland
    #5
    Do you use GPGTools by any chance?
     
  6. grimfool thread starter macrumors member

    Joined:
    Nov 5, 2011
    #6
    No
     
  7. dhlizard, Aug 21, 2015
    Last edited: Aug 21, 2015

    dhlizard macrumors G4

    dhlizard

    Joined:
    Mar 16, 2009
    Location:
    The Jailbreak Community
    #7
    Turning off the email accounts in preferences worked for me, when I turned them back on, the Mail.app stayed open. But as soon as I click on the unified "inbox" Mail.app crashes. I can, however, access each mail account separately.

    But, I cannot view my "red" flagged emails (purple displays just fine) and all my saved mailboxes and contents are gone :mad:

    Update: I finally fixed my mail.app issues using below listed website, see Step 2 and it was in V3 folder not V2 folder

    http://www.computerworld.com/articl...by-rebuilding-and-reindexing-the-mailbox.html
     
  8. dhlizard macrumors G4

    dhlizard

    Joined:
    Mar 16, 2009
    Location:
    The Jailbreak Community
    #8
    The email crash problem has continued in that when I select certain saved mail mailboxes, the mail.app crashes immediately. Because those mailboxes crash the mail.app immediately, the option to select them and select rebuild is not possible. I also went into library/mail/mailbox and reindexed, but that did not fix it.

    Through trial and error I discovered I could right click on those mailboxes and export the mailbox (right click doesn't crash mail.app). Then I deleted the original mailbox (that I exported), then imported it back into the mail.app.
    Doing that to each mailbox that was crashing the mail.app solved all my mail.app crashes.
     

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