Email issue since 9.3.5

Discussion in 'iOS 9' started by susan12369, Sep 7, 2016.

  1. susan12369 macrumors 6502

    Joined:
    Apr 20, 2015
    #1
    Anyone else experiencing this? Since upgrading to 9.3.5, I've had a weird email issue. I read all of my emails, so generally do not have any app badge showing, and no blue dots next to unread emails. However, after reading all new emails, it still shows one as being unread (1 in the app badge and one email showing with the blue dot indicating it's unread). This seems to only happen with email threads. When I click the one showing the blue dot, it brings me into the email thread, but both emails in the thread show that they are read. No blue dots there. I have gone in and opened each one again, but unless or until I delete the whole thread, the app badge won't go away.

    Any ideas?
     
  2. XT550 macrumors regular

    XT550

    Joined:
    Sep 30, 2014
    #2
    It's a known bug, I used to have it. Luckily the next OS update was just around the corner which was what fixed it. You can also try removing the email account and put it back on. I assume you've already tried the Restart process.
     
  3. susan12369 thread starter macrumors 6502

    Joined:
    Apr 20, 2015
    #3
    Thanks, I brought it into the genius bar and they did a complete "reset all settings". Pain in the butt (I'd forgotten just how many settings I've changed over the years!!) but so far so more issues with this.
     

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