Email not showing Contact's name

Discussion in 'iOS 5 and earlier' started by FSMBP, Nov 21, 2011.

  1. FSMBP macrumors 68020

    FSMBP

    Joined:
    Jan 22, 2009
    #1
    On my iPhone running the latest version of iOS 5, when I go to view my Inbox for Mail, it shows the contact's email address instead of their associated name.

    For example, my Inbox says this: "xxxxxxxx@gmail.com" But, when I open the email, it will show the contact's name, "Mike W.", in the "From" field.

    Is this a bug or is something wrong on my end? (BTW, I've killed the Mail app and reset my iPhone).
    Any help would be appreciated. Thanks.
     
  2. sidewinder macrumors 68020

    sidewinder

    Joined:
    Dec 10, 2008
    Location:
    Northern California
    #2
    Not a bug. You can configure your email program to set the "From:" field like this:

    "John Doe" <johndoe@sample.com>

    Or like this:

    johndoe@sample.com

    The mail app on the iPhone, in the Inbox view, will display the text in quotes in bold as who the email is from if it is present If not, it will just display the actual email address.

    When you view the email, this will happen:

    1. If the email address matches an entry in your Contacts, it will show the contact's name.

    2. If the email address does not match an entry in your Contacts, it will display the text in quotes if present. If not, it will show the actual email address.

    S-
     
  3. FSMBP, Nov 21, 2011
    Last edited: Nov 21, 2011

    FSMBP thread starter macrumors 68020

    FSMBP

    Joined:
    Jan 22, 2009
    #3
    The person is in my Address Book (in iCloud). So in Inbox view, it shows they're email address instead of their name. But, once I open the message, it shows their name (it's a custom name I have for that contact).

    See below. And again, where it says "From" in the second picture, that is a custom pet-name I have for that contact (it's not the name that that person has associated with their Email).

    How do I make it say the pet-name I have for the contact in the Inbox view? Or can this not be done?
     

    Attached Files:

  4. sidewinder macrumors 68020

    sidewinder

    Joined:
    Dec 10, 2008
    Location:
    Northern California
    #4
    FSMBP,

    Did you read what I wrote? One more time but written differently:

    Emails arrive on your iPhone with the "From:" field set like this:

    "John Doe" <johndoe@sample.com>

    Or like this:

    johndoe@sample.com

    This is controlled by the sender of the email.

    The mail app on the iPhone, in the Inbox view, will display the text in quotes in bold as who the email is from if it is present. If the text in quotes is not present, the mail app will display the actual email address in bold.

    When you open the email in the mail app, this will happen:

    1. If the email address matches an entry in your Contacts, it will show the contact's name.

    2. If the email address does not match an entry in your Contacts, it will display the text in quotes if present. If not present, it will show the actual email address.

    This behavior is not configurable.

    S-
     
  5. FSMBP thread starter macrumors 68020

    FSMBP

    Joined:
    Jan 22, 2009
    #5
    Ok, thanks! I just wish email clients can configure into your contacts the way I described - but after doing research (looking at some Android phones/iPhones), they can't.
     

Share This Page