Email Not Working on 3G or Edge, Works Only in WiFi

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Resist, May 7, 2009.

  1. Resist macrumors 68030

    Joined:
    Jan 15, 2008
    #1
    What has happened to my iPhone that now I can only get my email via WiFi and not over the Edge or 3G networks? I can't send or receive emails over my Cell phone networks!
     
  2. Cap41 macrumors 6502

    Joined:
    Nov 19, 2008
    #2
    I had a similar problem. Did a hard reset hold both home and power button until the apple symbal show
     
  3. Resist thread starter macrumors 68030

    Joined:
    Jan 15, 2008
    #3
    I was able to finally receive an email but couldn't sent one.

    I get this message:

    Cannot Send Mail

    The connection to the outgoing server "SMTP.charter.net" failed.
     
  4. urbanleopard macrumors member

    urbanleopard

    Joined:
    Mar 27, 2009
    Location:
    London, UK
    #4
    Suggest you tap Settings | General | Network | Cellular Data Network | Advanced, and make sure you have your carrier's APN settings correctly entered.
     
  5. Resist thread starter macrumors 68030

    Joined:
    Jan 15, 2008
    #5
    I think I may have fixed it. I have the Charter SMTP server for email via my home WiFi. I added the AT&T SMTP server for Edge/3G outgoing mail. This seems to have solved the problem.

    Funny thing is I could have swore I was able to get and send email via Edge/3G with only the Charter SMTP server before.
     
  6. Ntombi macrumors 68030

    Ntombi

    Joined:
    Jul 1, 2008
    Location:
    Bostonian exiled in SoCal
    #6
    Yep, Charter doesn't allow access to the SMTP server outside of your home network. It took me a minute to figure that out when I first got my phone. You can receive e-mails, but you can't send.
     

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