Email notifications on lock screen

Discussion in 'iOS 8' started by royinla14, Sep 22, 2014.

  1. royinla14 macrumors 6502

    Joined:
    Oct 12, 2011
    #1
    So I am using an Exchange account for my work email and in iOS 7 when receiving an email it would appear on the lock screen, and when read on the computer it would remove the notification from the lock screen. Now in iOS 8 even after reading the emails on the computer, the notifications remain on the lock screen for all emails. Any suggestions? thanks
     
  2. dappledee macrumors newbie

    Joined:
    Sep 21, 2014
    Location:
    Arizona
    #2
    It might be because the app developer hasn't updated the app to work with iOS 8, the app might work but you might get a couple bugs, therefor the emails not disappearing when read on another device.
     
  3. BrettDS macrumors 65816

    Joined:
    Nov 14, 2012
    Location:
    Orlando
    #3
    Unfortunately it has been this way throughout the iOS 8 betas and it carried through to the GM. The first few betas kept emails on the lock screen even after they had been deleted, but that was fixed a couple of releases ago. Unfortunately read emails still remain, though. I'm hoping this will be resolved in 8.0.1 or 8.1.
     
  4. b-rad g macrumors 6502a

    b-rad g

    Joined:
    Jun 29, 2010
    #4
    I would also like to know if this is working for anyone else. I am on ios8 on both the iPhone 5S and iPad Air, as well as Yosemite on the MacBook Pro.

    With SMS its works the way it's supposed to, when text is read on any one of the devices the notification disappears from the others, almost instantly. With mail this is not happening with the iOS devices, but is happening with Yosemite. If I open email on an iOS device the notification will go away on the laptop, but if I open the email on the laptop the notification stays on both the iPhone and iPad until I open the mail app on each device.
     
  5. ans2118 macrumors newbie

    Joined:
    Sep 19, 2014
    #5
    Stagnant E-Mail Notifications

    This "stagnant e-mail notifications" issue is happening for me on my Exchange iOS8 device and my iCloud iOS8 devices.

    I don't have a fix for it; it seems like this is ripe for a fix in 8.0.1
     
  6. Stuke00 macrumors 68000

    Joined:
    Oct 11, 2011
    Location:
    Collinsville,IL
    #6
    Pretty sure this is intended behavior. You have to launch the mail app on the iPhone to update notifications.
     
  7. BrettDS macrumors 65816

    Joined:
    Nov 14, 2012
    Location:
    Orlando
    #7
    I don't think that's the case. It definitely didn't work this way in iOS 7. In iOS 7 when you read an email on one device it would disappear from the lock screen on your other devices. Additionally, in iOS 8 emails deleted on one device will disappear from the lock screen on your other devices.
     
  8. Stuke00 macrumors 68000

    Joined:
    Oct 11, 2011
    Location:
    Collinsville,IL
    #8
    I saw a link on apples website that says you have to open the mail app to sync notifications. I cannot seem to find it now... still looking

    ----------

    Found it

    http://support.apple.com/kb/TS4083

    "However, moving an email to a folder, reading a message, or flagging a message does not trigger a push notification. These kinds of updates will appear when you open the Mail application on each of your devices. "
     

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